A communication solution for the entire insurance ecosystem.

 

Experience the Hi Marley texting platform, connecting carriers and their partners to the end customer for that moment of truth.

 
 
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What is Hi Marley?

For claims, underwriting and policy interactions, Hi Marley has insurance carriers covered! Our integrated, AI-enabled texting solution allows insurance carriers to deliver a seamless and modern communication experience that today’s insureds expect. The Hi Marley platform is solely designed for the insurance industry, offering best-in-class features and functionality aimed to delight end customers. Representatives interact through our web-based application while customers communicate through a simple text conversation — no app download or webpage visit necessary.

 
 

Why Does it Matter?

It’s a fact, people want to text. So we created the first intelligent conversation platform for insurance carriers and their partners to reach customers via text. We streamline communication, automate processes, and provide new ways to reach customers more effectively. By empowering representatives with features like Ecosystem Chat, Automated FNOL, Proactive Notification, and insurance-specific Artificial Intelligence, Hi Marley delivers a better customer experience, driving increased customer retention and lifetime value while reducing costs and cycle time.

 
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Making Insurance Lovable

When selecting Hi Marley, you’re not just choosing a texting platform, you’re investing in your customer’s journey for a better way to experience insurance. Our team comes from deep-rooted insurance backgrounds, solving the problems we know exist. We work alongside insurance carriers to optimize and elevate the customer experience for insurance providers, brokers, and agents. Our philosophy is simple — meeting insureds where they are, and how they want to communicate helps make their insurance experience… lovable.