Webinar

Transforming Claims with Responsible, AI-Powered Conversational FNOL™

See how Conversational FNOL transforms claims with automation, simplicity, and empathy. Join our demo and expert Q&A with the FNOL team!

Watch Now
Video

What Drives 1-Star and 5-Star Customer Satisfaction Scores in Claims?

To better understand what drives claims consumer satisfaction, we analyzed nearly 25,000 1-and-5-star customer survey responses from more than 50 of our P&C carrier partners in Hi Marley’s database to reveal the biggest drivers of optimal and sub-optimal claims experiences.

View Now
Press Release

Hi Marley Introduces Conversational FNOL

Introducing Conversational FNOL™, an AI-supported solution that simplifies first notice of loss (FNOL), allowing policyholders to explain what happened in their own words while Hi Marley’s technology gathers critical information, immediately and accurately. 

View Now
Webinar

Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

Watch Now
White Paper

Combining Automation and Empathy: How Carriers Can Tackle the Most Frequently Asked Questions in Workers’ Compensation Claims

Uncover the most common questions in workers’ compensation claims to improve outcomes, streamline the process, and provide much-needed support to injured workers on their recovery journey.

View Now
Webinar

Revolutionizing FNOL: How Conversational Technology is Shaping the Future

Join early design partners and industry experts for a discussion on the challenges faced in the FNOL process and how innovation is paving the way for improvements.

Watch Now
White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

View Now
White Paper

Voice of the Policyholder Survey: FNOL’s Impact on Claim Satisfaction

This report explores policyholders’ experiences with first notice of loss (FNOL) and how carriers can improve this crucial first step in the claims process.

View Now

Resource Center

Case Study Data Sheet Ebook Infographic Presentation Press Hit Press Release Video Webinar White Paper
Data Sheet
Hi Marley Connect
Designed as a lightweight extension of our web app, Hi Marley Connect allows insurance professionals to leverage Hi Marley’s features and functions while working across systems.
View Now
Data Sheet
Hi Marley for Service
Break through current service model limitations and drive efficient, lovable conversations for P&C customer service teams.
View Now
Video
Alex Burgess on Conversational FNOL’s Impact on Call Deflection
Alex Burgess, Principal Industry Strategist at Hi Marley discusses the ROI of Hi Marley’s Conversational FNOL and its impact on call deflection in this clip from the Transforming Claims with Responsible, AI-Powered Conversational FNOL™ webinar.
Watch Now
Video
Alex Burgess on Why Hi Marley Wanted to Create a More Lovable FNOL Experience
In this clip from the Transforming Claims with Responsible, AI-Powered Conversational FNOL™ webinar, Alex Burgess, Principal Industry Strategist at Hi Marley discussed why Hi Marley created Conversational FNOL and how it’s reshaping the claims experience.
Watch Now
Video
Joe Urban on Conversational FNOL’s Impact on Customer and Adjuster Satisfaction
During the Transforming Claims with Responsible, AI-Powered Conversational FNOL™ webinar, Joe Urban, Director of Solutions and Consulting, discusses how Hi Marley’s Conversational FNOL impacts customer and adjuster satisfaction.
Watch Now
Video
Alex Burgess on How Conversational FNOL Deploys Responsible AI
Alex Burgess, Principal Industry Strategist at Hi Marley discussed how Hi Marley’s new Conversational FNOL™ solution uses responsible AI to simplify the claims intake process during the Transforming Claims with Responsible, AI-Powered Conversational FNOL™ webinar.
Watch Now
Press Hit
How Independent Agents Can Adapt to Meet Changing Consumer Expectations
Independent Insurance Agents and Brokers of America
Independent agents are embracing digital tools, omnichannel communication and proactive education to meet rising consumer expectations while maintaining the personal touch that builds lasting trust.
View Now
Video
A Glimpse Into Guidewire ClaimCenter Cloud
Claims professionals can utilize Hi Marley’s conversational tools directly in the Guidewire ClaimCenter platform to automate the initiation of text conversations, enable real-time updates on claim status, ensure security and compliance measures and more.
Watch Now