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Press Release

Hi Marley and Copart Announce Strategic Partnership to Support Auto Insurers

This partnership brings innovation to the auto total loss process with increased efficiencies for carriers and improved experiences for policyholders.

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Video

The Hi Marley Collaboration Hub

Navigating the insurance industry’s complexities requires collaboration internally with your organization and externally with your customers and third-party service providers. With Hi Marley’s collaboration features, carriers reduce complexity, interaction cycle times and communication churn across claims and service workflows.

Press Release

New Report Exposes Communication Inefficiencies in Auto Total Loss

Hi Marley offers research, data and expertise to help carriers reduce friction, lower costs and improve customer experience in total loss claims, from FNOL through payment.

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Video

The Value of Time to First Contact

Learn why efficient communications and responsiveness, including time to first contact or how long it takes for an adjuster to contact and insured after they file a claim significantly impacts cost savings, process efficiencies and customer satisfaction.

Data Sheet

Hi Marley’s Intelligent Translation Feature

Easily break down barriers and communicate across languages to solve claims faster.

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White Paper

What Drives 1-Star and 5-Star Customer Satisfaction Scores in Claims

Carrier success depends on customer satisfaction—it all comes down to creating positive, lovable experiences for policyholders. To better understand what drives claims consumer satisfaction, Hi Marley conducted an analysis of aggregate customer data.

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Resource Center

White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

Press Release

New Report Exposes Communication Inefficiencies in Auto Total Loss

Hi Marley offers research, data and expertise to help carriers reduce friction, lower costs and improve customer experience in total loss claims, from FNOL through payment.

Press Hit

15 Boston Companies Where Women Thrive

Built In Boston

Check out how these employers empower women to rise in the world of tech.

Press Hit

Hi Marley, Copart Say SMS-Based Communication Will Reduce TL Cycle Time

Repairer Driven News

Copart and Hi Marley have teamed up to co-develop integrated bidirectional communication tools that they say will streamline the automotive total loss (TL) process.

Press Release

Hi Marley and Copart Announce Strategic Partnership to Support Auto Insurers

This partnership brings innovation to the auto total loss process with increased efficiencies for carriers and improved experiences for policyholders.

Press Hit

What Is a Car Insurance Quote?

CarInsurance.com

Car insurance protects your vehicle and a quote estimates how much you’ll pay for your car insurance policy. Here’s what you need to know about car insurance quotes.

Webinar

Reduce Friction, Lower Costs & Increase Customer Loyalty in Automotive Total Loss

Join special guests from Plymouth Rock Assurance and J.D. Power to discuss the specific challenges in auto total loss and the tools and processes carriers can implement to improve these challenges from FNOL through payment.

Press Hit

Why Generative AI Will Change the Frontline of Insurance Forever

Property Casualty 360

While we saw the internet, PCs and smartphones bring major changes to how people live and work over the past several decades, those technologies do not compare to the disruption of Generative AI; it represents the most radical sea change we’ll likely see in this generation.