Webinar

Transforming Claims with Responsible, AI-Powered Conversational FNOL™

See how Conversational FNOL transforms claims with automation, simplicity, and empathy. Join our demo and expert Q&A with the FNOL team!

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Video

What Drives 1-Star and 5-Star Customer Satisfaction Scores in Claims?

To better understand what drives claims consumer satisfaction, we analyzed nearly 25,000 1-and-5-star customer survey responses from more than 50 of our P&C carrier partners in Hi Marley’s database to reveal the biggest drivers of optimal and sub-optimal claims experiences.

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Press Release

Hi Marley Introduces Conversational FNOL

Introducing Conversational FNOL™, an AI-supported solution that simplifies first notice of loss (FNOL), allowing policyholders to explain what happened in their own words while Hi Marley’s technology gathers critical information, immediately and accurately. 

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Webinar

Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

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White Paper

Combining Automation and Empathy: How Carriers Can Tackle the Most Frequently Asked Questions in Workers’ Compensation Claims

Uncover the most common questions in workers’ compensation claims to improve outcomes, streamline the process, and provide much-needed support to injured workers on their recovery journey.

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Webinar

Revolutionizing FNOL: How Conversational Technology is Shaping the Future

Join early design partners and industry experts for a discussion on the challenges faced in the FNOL process and how innovation is paving the way for improvements.

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White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

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White Paper

Voice of the Policyholder Survey: FNOL’s Impact on Claim Satisfaction

This report explores policyholders’ experiences with first notice of loss (FNOL) and how carriers can improve this crucial first step in the claims process.

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Resource Center

Ebook
Voice of the Policyholder: Key Insights to Transform a Total Loss into a Total Win
Hi Marley's survey of 800 people who recently experienced an auto total loss claim found key trends among the kind of support policyholders wish they received throughout their claim. This ebook dives into the results and reveals key insights into how carriers can improve the auto total loss claim experience and customer satisfaction.
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Ebook
How to Transform 4-Star Experiences Into 5-Star Experiences
Discover the elements of the claim process that make an impression and help insurance carriers achieve perfect customer satisfaction scores
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