FEATURED Blog Post | Shari McGrath

Hi Marley Celebrates 1 Million Users and Our Customers Who Made It Happen!

One million policyholders across North America have now used the Hi Marley Insurance Cloud communications platform to communicate with their carriers! Our customers helped drive adoption with innovative ideas.


New Texting Capability Drives Significant Service Enhancements at Electric Insurance Company®

Continuing to improve its exceptional claim service, the award-winning Electric Insurance Company has added Hi Marley’s texting platform to its claim processes—where it found immediate, enthusiastic acceptance by claimants.


Conifer Insurance Adds Texting to Improve the Customer Experience

Always looking for innovative ways to improve the customer experience, Conifer set their eyes on advancing communication. They wanted to offer their customers more ways to communicate – methods that would fit their needs and preferences. They landed on texting.

FEATURED Blog Post | Ujjval Patel

Do Policyholders Want to Text with Their Insurance Providers?

Recent survey data shows a consumer demand for texting and how carriers can will improve policyholder experiences by aligning conversation types to the right channel.

FEATURED Blog Post | Mark Snyder

Text or Phone? How to Optimize Policyholder Communications

Customers want to decide when they want to communicate, how they want to communicate and how often they want to communicate. For insurance carriers, this means creating an omni-channel experience and choosing the right channel for the right message.

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