Press Release

Built In’s 2026 Best Places to Work Awards Honors Hi Marley as Best Midsize Places to Work in Boston

Hi Marley earns on Built In’s Esteemed Best Places to Work List for the fifth consecutive year, highlighting company’s commitment to culture as it grows

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Press Release

Hi Marley and Verisk Team Up to Streamline Property Claims Communication

Hi Marley’s Workflow Assist™ with Verisk XactAnalysis® connects parties into a single conversation thread and leverages automation to help improve the property claims experience.

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Webinar

Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

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Product Demo

Hi Marley and Guidewire ClaimCenter in Action

See how Hi Marley and Guidewire ClaimCenter are unlocking real-time communication, automation, and ROI for entire claims organizations in just minutes.

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White Paper

Voice of the Policyholder Survey: How Insurers Can Keep Up with Customers’ Evolving Service Expectations

Hi Marley surveyed 1,000 policyholders who interacted with their carriers over the past six months to learn more about their recent service experiences, expectations and preferences, revealing insights that can help carriers rethink how they provide service through communication options and AI-driven automation to improve speed, efficiency and customer satisfaction.

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Webinar

Transforming Claims with Responsible, AI-Powered Conversational FNOL™

See how Conversational FNOL transforms claims with automation, simplicity, and empathy. Join our demo and expert Q&A with the FNOL team!

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White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

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Resource Center

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Press Release
WHOOP Announces the Massachusetts AI Coalition Formed to Unite Leading Companies, Builders, and Investors to Advance AI Innovation Across the Commonwealth, as Founding Chair
WHOOP
Founding participants include WHOOP (Founding 2026 Chair), Suno, Lovable, DraftKings, Wayfair, HubSpot, Klaviyo, Circle, Hi Marley, Blitzy, Phoenix Tailings, Duckbill, Jellyfish, Formlabs, Agency Inc, 7AI and many firms from the Boston Venture Capital community.
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Press Release
Built In’s 2026 Best Places to Work Awards Honors Hi Marley as Best Midsize Places to Work in Boston
Hi Marley earns on Built In’s Esteemed Best Places to Work List for the fifth consecutive year, highlighting company’s commitment to culture as it grows
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Press Release
Hi Marley Welcomes Mike Cayer as General Counsel
Mike Cayer, a seasoned General Counsel, brings over 30 years of experience providing strategic and operational legal advice to tech companies across a range of sectors, will oversee all legal matters for Hi Marley.
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Press Release
New Survey Reveals Florida Insurance Market is Turning a Corner as Carriers Focus on Experience
Hi Marley polled 1,000 Florida homeowners who have filed an insurance claim in the past three years and found while rising premium costs remain a concern, recent reforms combined with carriers’ investments in technology and communication have introduced more options and helped deliver faster, better claims experiences.
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Press Release
Hi Marley Ranked Number 244 Fastest-Growing Company in North America on the 2025 Deloitte Technology Fast 500™
Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, included Hi Marley this year.
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Press Release
Hi Marley and Verisk Team Up to Streamline Property Claims Communication
Hi Marley’s Workflow Assist™ with Verisk XactAnalysis® connects parties into a single conversation thread and leverages automation to help improve the property claims experience.
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Press Release
Heritage Insurance Announces New Program for Policyholders to Start an Insurance Claim Via Text
Heritage Property & Casualty Insurance Company
Heritage Property & Casualty Insurance Company announced a partnership with Hi Marley that allows policyholders to start an insurance claim simply by sending a text message, making it easier than ever for homeowners to begin the recovery process. This is another initiative showcasing how Heritage is here to help when disaster strikes.
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Press Release
American Integrity Insurance Company Teams Up with Hi Marley to Strengthen Customer Connection and Deliver the Premier Claims Experience
American Integrity Insurance Company, one of the largest and most trusted residential property insurers in Florida and a growing force across the Southeast, has partnered with Hi Marley to enhance communication with policyholders.
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Press Release
Hi Marley Named to the CNBC World’s Top Fintech Companies 2025 List
This prestigious award, presented by CNBC and Statista Inc., the world-leading statistics portal and industry ranking provider, highlights the standout companies developing innovative Fintech products and services. 
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Press Release
Hi Marley and Ohio Mutual Insurance Group Selected for PropertyCasualty360’s 2025 Insurance Luminaries Recognition
The companies were named in the Technology Innovation for their partnership in developing Hi Marley’s Conversational FNOL™, a solution that simplifies first notice of loss intake while balancing automation with empathy.
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Press Release
Hi Marley Survey Highlights Opportunities for P&C Carriers to Modernize Service Interactions While Maintaining the Human Connection
Hi Marley’s latest Voice of the Policyholder Survey captures insights from 1,000 U.S. homeowners, renters, and auto insurance policyholders who interacted with their carriers over the past six months. The results highlight customers’ service expectations and preferences, including a dramatic shift in policyholders’ perception of using AI for insurance requests.
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Press Release
Hi Marley Introduces Conversational FNOL
Introducing Conversational FNOL™, an AI-supported solution that simplifies first notice of loss (FNOL), allowing policyholders to explain what happened in their own words while Hi Marley’s technology gathers critical information, immediately and accurately. 
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Press Release
Built In Honors Hi Marley as a 2025 Best Startup to Work For In Boston
Hi Marley earns a spot on Built In’s Best Places to Work List for the fourth consecutive year, highlighting a commitment to a strong culture.
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Press Release
Hi Marley Wins Hottest Tech Startup at the 2024 NEVY Awards
The NEVY Awards, hosted by the New England Venture Capital Association, recognize the region’s most innovative and successful tech and life science companies. The Hottest Tech Startup Award is given to high-growth companies doing cutting-edge work in the region.
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Press Release
Brethren Mutual Insurance Company Implements One Inc’s ClaimsPay®
One Inc
Brethren Mutual has implements One Inc's ClaimsPay® to streamline claims disbursement and deliver faster, more flexible payment options, enhancing the policyholder experience.
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Press Release
New Survey Highlights Emotional Toll of Auto Total Loss Claims on Policyholders
Hi Marley surveyed 800 policyholders nationwide who had reported a total loss claim in the past three years and found that how carriers communicate with policyholders significantly impacts their emotional state and overall satisfaction with their insurance carrier.
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Press Release
Hi Marley, Copart, and Plymouth Rock Assurance, Named a 2024 Insurance Luminary by PropertyCasualty360 for Total Loss Assist Innovation
The trio's collaboration wins in the Technology Innovation Category for their partnership in developing Hi Marley's Total Loss Assist.
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Press Release
Sapiens Releases Latest Version of CoreSuite for Property & Casualty for Enhanced Performance, Security and Efficiency
Sapiens
New ClaimsPro improvements include enhanced Hi Marley text support when a case is re-assigned, allowing for rapid access to claims data from any reporting tool or system, significantly improving the overall customer experience.
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Press Release
Insuresoft and Hi Marley Announce Integration to Benefit Insurance Claims Processes
Insuresoft
Insuresoft and Hi Marley teamed up to streamline workflows and enable carriers to seamlessly handle claims in one system.
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Press Release
Hi Marley Named to CNBC’s World’s Top InsurTech Companies 2024 List
CNBC
We are proud to announce our inclusion on CNBC’s inaugural World’s Top InsurTech Companies list.
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Press Release
Hi Marley Welcomes Kim Gallagher Johnson as Senior Vice President, Customer
Kim Johnson joins Hi Marley as Senior Vice President of Customer to further sharpen the company’s carrier perspective and champion the customer voice.
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Press Release
Hi Marley Galvanizes Tech Leadership with Gabor Tokaji as VP of Security and CloudOps
Hi Marley welcomes Gabor Tokaji as Vice President of Security and CloudOps. In this role, Tokaji will oversee information security, cloud operations, and information strategy, ensuring the integration and alignment of technology with the business's strategic objectives.
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Press Release
Hi Marley Research Reveals Links Between First Notice of Loss and Overall Claim Satisfaction
Survey explores how policyholders’ FNOL experience impacts the entire claims lifecycle; uncovers preferences, pain points and opportunities for carriers to make better first impressions.
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Press Release
Hi Marley and Duck Creek Continue to Demonstrate Simplified Claims Communications
A new, seamless integration between the Hi Marley Insurance Cloud with Duck Creek Claims unifies essential claims communication functionality.
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Press Release
Hi Marley Introduces P&C Insurance Software Solution That Increases Efficiency and Improves Customer Experience in Total Loss Claims
Hi Marley, in collaboration with Copart, releases Total Loss Assist, a first-of-its-kind product offering that accelerates the total loss claims process for insurance carriers and policyholders.
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Press Release
New Research Uncovers the Most Commonly Asked Questions in Workers’ Compensation Claims
Hi Marley's latest white paper reveals key trends and how carriers can improve the workers’ compensation process.
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Press Release
Modernize Claims Communication for Policyholders with Hi Marley’s New Guidewire Cloud App
Guidewire
Guidewire and Hi Marley announced that Hi Marley’s new Ready for Guidewire validated accelerator is now available to users of ClaimCenter on Guidewire Cloud in the Guidewire Marketplace.
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Press Release
Hi Marley Honored in Built In’s Esteemed 2024 Best Places To Work Awards
Built In honors Hi Marley in its 2024 Best Places To Work Awards as a Best Startup to Work For in Boston.
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Press Release
Hi Marley Ranked Number 67 Fastest-Growing Company in North America on the 2023 Deloitte Technology Fast 500™
Hi Marley attributes 2263% revenue growth to laser focus on the insurance industry’s complex needs
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Press Release
New Report Exposes Communication Inefficiencies in Auto Total Loss
Hi Marley offers research, data and expertise to help carriers reduce friction, lower costs and improve customer experience in total loss claims, from FNOL through payment.
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Press Release
Hi Marley and Copart Announce Strategic Partnership to Support Auto Insurers
This partnership brings innovation to the auto total loss process with increased efficiencies for carriers and improved experiences for policyholders.
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Press Release
New Florida Law Mandates Carriers to Resolve Claims Faster
Among the new law’s provisions, the statute mandates carriers to acknowledge, resolve and pay new claims faster.
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Press Release
Hi Marley Adds Innovative Collaboration Hub to Insurance Cloud Platform
With Hi Marley’s Collaboration Hub, carriers reduce inefficiencies in claims and service, while keeping policyholders informed and delighted.
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Press Release
Donegal Insurance Group® to Transition to Hi Marley Insurance Cloud
Donegal selected Hi Marley as its new collaboration and communication platform because of its insurance focus, ability to seamlessly integrate with Guidewire ClaimCenter and purpose-built features like Coaching capabilities.
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Press Release
Amerisure Selects the Hi Marley Insurance Cloud as Its Communication and Collaboration Platform
Leading Commercial P&C Carrier, Amerisure Insurance, transitions to Hi Marley to enhance communication with policyholders.
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Press Release
Guidewire InsuranceNow Integrates with Hi Marley for Seamless SMS-Based Claims Communications and Collaboration
Hi Marley’s InsuranceNow integration offers InsuranceNow users secure compliance measures, real-time sync of case details, and single-click web app access for enhanced workflow efficiencies and helps adjusters provide better service for increased customer satisfaction
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Press Release
Pioneer State Mutual Rolls Out Insurance-Focused Communication Platform in 30 Days
Hi Marley announces its partnership with Michigan-based P&C insurance provider Pioneer State Mutual to simplify and streamline customer communications. 
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Press Release
Arbella Insurance Partners with Hi Marley to Enhance the Customer and Employee Experience
Arbella is always looking for ways to enhance the claims experience and has selected Hi Marley for its communication and collaboration needs.
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Press Release
New Research Reveals the Most Commonly Asked Questions by Customers During the Claims Process
Hi Marley's latest research reveals key trends that can help carriers anticipate customer needs, driving customer satisfaction and efficiency.
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Press Release
Assurant Partners with Hi Marley to Enhance Policyholder Claims Process Experience with Rollout of Real-Time Texting
Continued evolution of Assurant’s digital capabilities gives policyholders another way to file a claim directly from their mobile phone.
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Press Release
Hi Marley Welcomes Naved Siddique as SVP, Strategy and Solutions
Naved’s deep insurance knowledge, consulting expertise and analytical acumen will help identify carrier challenges and opportunities to position the Hi Marley Insurance Cloud for success.
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Press Release
Built In’s 2023 Best Places To Work Awards Honor Hi Marley in Two Categories
Built In's 2023 Best Places To Work Awards recognized Hi Marley in two lists: Best Startups to Work for in Boston and Best Places to Work in Boston.
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Press Release
Hi Marley and Plnar Partner to Make Interior Claims Simple, Fast and Delightful for Policyholders and Adjusters
Plnar
Together, these simple-to-use, powerful platforms make the customer experience faster than ever before.
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Press Release
Always Striving to Exceed Expectations, Philadelphia Insurance Companies Partners with Hi Marley
The Tokio Marine Subsidiary introduces two-way texting capabilities to deliver on its commitment to empower employees with tools and insights that improve the claims experience and create better outcomes for customers.
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Press Release
Hi Marley Integrates Grammarly’s AI Writing Assistance to Ensure Confidence in Customer Communications
Integrating Grammarly’s real-time writing suggestions enhances communications with greater efficiency, clarity and quality to create even more lovable customer experiences. Now, insurance adjusters will experience Grammarly’s in-line writing assistance while crafting communication to policyholders within the Hi Marley Insurance Cloud.
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Press Release
One Inc Partners with Hi Marley to Disrupt Claims Payment Processing and Modernize the Policyholder Experience
One Inc
This valuable new integration allows carriers to conduct text message conversations with claimants inclusive of digital payment, a unified and modern approach.
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Press Release
Sapiens Partners with Hi Marley to Modernize the Claims Experience with AI-Enabled SMS Communication
The Hi Marley cloud-based integration with Sapiens CoreSuite helps carriers continually improve adjuster efficiency and modernize the claims experience while leveraging investments in their core claims management system.
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Press Release
After Successful Beta Release, Grammarly for Developers’ Text Editor SDK Is Now Generally Available
Grammarly
Grammarly took a new step in their mission to improve lives by improving communication. They are proud to share that access to the Grammarly Text Editor SDK is generally available to the public, with applications already benefiting from this integration.
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Press Release
Central Insurance Partners with Hi Marley to Provide Personalized, Friendly and Efficient Customer Service
A key to Central’s success for over 145 years is its commitment to never compromising on quality, providing superior performance and pursuing continual improvements. With Hi Marley, Central Insurance can stay on top of changing industry trends and offer its policyholders more communication options that meet their needs while streamlining operations and ultimately reducing cycle times.
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Press Release
New Research Reveals What Factors Can Turn a Four-Star Experience into a Five-Star Experience
To understand the elements that bring a near-perfect experience down to a four-star review, Hi Marley analyzed thousands of four-star claims survey responses in its database and identified 1,300 claims with comments that specifically referenced issues or aspects of the claim that, if handled differently, would have resulted in a five-star rating.
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Press Release
Hi Marley Announces Guidewire ClaimCenter 10 Accelerator
The latest Ready-for-Guidewire integration helps carriers continuously modernize the claims experience for employees and customers alike.
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Press Release
Committed to Exceptional Service for 125 years, MMG Insurance Continues to Innovate the Customer Experience with Hi Marley
MMG Insurance knew that customers wanted the option to communicate via text messaging. The Hi Marley Insurance Cloud enables MMG to fill that void with an intelligent communication platform built for the claims ecosystem.
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Press Release
New Research Uncovers the Importance of Fast Time to First Contact for P&C Claims
We analyzed customer data tied to a representative sample of 100 high caseload adjusters from across Hi Marley’s carrier partners, and found that Time to First Contact is a strong indicator of adjusters’ overall attention to customer service.
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Press Release
Hi Marley Names Jonathan Tushman as Chief Product Officer
A seasoned leader with experience scaling venture-backed startups, Jonathan Tushman’s unique perspective will accelerate Hi Marley’s mission to deliver simple, lovable protection by enhancing the way carriers and policyholders communicate.
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Press Release
Hi Marley Named to the 2022 CB Insights Insurtech 50 List of Most Innovative Insurtech Startups
Hi Marley is recognized as one of the 50 most promising private insurtech companies across the globe from a pool of over 2,000 companies.
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Press Release
Hi Marley Introduces Coaching Capabilities that Empower Employees with AI-Driven Alerts and Tailored Performance Insights
New capabilities improve response times by 20%, accelerating efficiency and creating lovable customer experiences.
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Press Release
Hi Marley Announces Formation of Insurance Advisory Council to Support Platform Innovation and Growth
The Council will guide and inform Hi Marley’s product and go-to-market strategies with background in claims, customer experience, innovation and technology. Their expertise also includes industry suppliers who offer products and services to carriers enabling them to deeply understand the pain points and priorities.
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Press Release
New Mexico Mutual Partners with Hi Marley to Break Down Communication Barriers & Modernize the Workers’ Comp Claims Experience
With Hi Marley's innovative translation feature, New Mexico Mutual is strengthening connection and service for multi-lingual customers.
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Press Release
Tom Feeney, Former CEO of Safelite, to Lead Hi Marley’s New Insurance Advisory Council
For more than 30 years, Feeney worked closely with insurance carriers, including during his 13 years at Safelite as CEO. His experience will help move Hi Marley closer to achieving our goal of transforming insurance communication.
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Press Release
Hi Marley Amplifies Voice of the Customer with Board of Directors Addition
Margie Dillon will offer valuable insights to help Hi Marley develop its strategy, expand its business, set the product roadmap and build its team during a pivotal growth stage.
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Press Release
Study of Nearly 25,000 Customer Satisfaction Surveys Reveals Top Drivers of One- and Five-Star Insurance Claims Experiences
Hi Marley finds that adjuster attitude and communication are leading factors cited for good and bad policyholder experiences.
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Press Release
NLC Insurance Partners with Hi Marley to Provide Policyholders with More Communication Options, Enhanced Customer Service
NLC is providing more options to satisfy its policyholders’ shifting communication preferences to make claims experience easier, more reliable and more convenient.
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Press Release
AF Group Subsidiaries Expedite and Improve the Workers’ Compensation Workflow with Real-time, Two-way Text Messaging
Hi Marley and AF Group’s workers’ compensation subsidiaries have announced a new partnership to simplify, modernize and accelerate the claims process for insureds, injured workers and agent partners.
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Press Release
Duck Creek and Hi Marley Together Make Policyholder Claims Communications Easier
Duck Creek announces their strategic partnership with Hi Marley, one that will modernize claims to improve carriers’ customer experience.
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Press Release
Built In Honors Hi Marley in Its Esteemed 2022 Best Places To Work Awards
Hi Marley earned placements on three lists: Boston Best Places to Work, Boston Best Small Companies to Work For and Boston Best Paying Companies.
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Press Release
Amica Insurance Simplifies Customer Communications with the Hi Marley Insurance Cloud
We're proudly partnering with Amica Insurance, a Rhode Island-based insurance company known for award-winning customer service, to offer policyholders advanced communications options.
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Press Release
Hi Marley Logs One Million Users on Its Text Messaging Communications Platform
We’re celebrating! With more than 1 million unique claims in the platform and experiences from thousands of insurance professionals, Hi Marley can innovate solutions — substantiated by data — to benefit carriers and policyholders alike.
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Press Release
Hi Marley Named to the 2021 CB Insights Fintech 250 List of Top Fintech Startups
The CB Insights Intelligence Unit honors emerging private companies working on groundbreaking financial technology.
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Press Release
Hi Marley Names Lauren McCollem Head of Marketing
Seasoned tech marketing pro will oversee and scale marketing, with a focus on building product marketing and account-based functions from the ground up.
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Press Release
Survey Finds Canadian Millennials, Gen-X Prefer Texting With Insurance Orgs to Cut Inefficiencies, Improve Claims Experience
For Canadian insurance providers looking to deliver a more seamless experience for customers at all different stages of life, results from our poll of nearly 1,000 Canadian policyholders showcase a number of valuable takeaways.
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Press Release
Hi Marley Names SaaS Industry Pro Neil Murphy as Chief Financial Officer
Neil’s years of enterprise software experience and proven ability to build high-performing finance teams will solidify our leadership in the insurance technology space.
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Press Release
New ‘State of Business Texting’ Survey: Consumers Have Better Experiences, Relationships With Businesses That Communicate Via Text
Texting is personal, desired among all ages and a necessity for maintaining balance in our daily lives.
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Press Release
Heartland Farm Mutual Now Offering Customers Real Time Texting Capabilities to Communicate with Reps
Hi Marley’s innovative texting platform is helping Heartland Farm Mutual modernize the way they communicate with their customers.
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Press Release
Introducing Marley Mobile for Field Adjusters
Hi Marley announces Marley Mobile, its new mobile application for field adjusters that streamlines communications and accelerates the claim process.
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Press Release
Hi Marley Raises $25 Million Series B Funding to Build Upon Leading Intelligent Communication Platform for Insurance
Gordon Ritter joins the Hi Marley board as the company closes a $25 million Series B financing round with new investor, Emergence Capital.
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Press Release
Hi Marley’s New Marley Insights Turns Unstructured, Conversational Data Into Advanced Insurance Analytics
Marley Insights, a new feature from Hi Marley, provides a visual analytics dashboard that turns unstructured, conversational data into tools to improve the policyholder experience.
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Press Release
Auto-Owners Offering Texting for Customers to Communicate with Claim Representatives
Auto-Owners Insurance implements Hi Marley's texting platform to speed up and simplify the claims process.
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Press Release
LWCC Is Using Innovation to Improve the Workers’ Compensation Claims Experience
LWCC and Hi Marley are partnering to improve and increase communication with injured workers and policyholders, bringing innovation to the workers’ compensation claims process.
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Press Release
RAM Mutual Insurance and Hi Marley Partner to Provide Safer, Faster Claims and Underwriting Experiences
Instead of the insurance agent or independent claims adjuster serving as the physical go-between, Hi Marley enables RAM to easily gather information directly from policyholders and claimants.
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Press Release
Union Mutual Partners with Hi Marley to Drive Top-Down Communications Initiative
Using Hi Marley, Union Mutual claims adjusters can now quickly and easily communicate with policyholders through text messaging to review and settle insurance claims.
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Press Release
MAPFRE and Hi Marley Partner on Texting Platform to Enhance Customer Claims Experience
Hi Marley’s SMS texting platform offers MAPFRE customers a more efficient, convenient claim process.
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Press Release
RLI Partners with Hi Marley to Enhance Customer Claim Experience
RLI commercial lines policyholders now have the option to submit and manage all aspects of their claims through convenient text messaging.
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Press Release
Vermont Mutual Insurance Group Partners with Hi Marley to Deliver an Enhanced Customer Experience
Vermont Mutual, consistently recognized as being one the most secure and reliable insurance companies in the US, is innovating by using Hi Marley’s texting technology to communicate with their customers.
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Press Release
Powered by Hi Marley, Utica National Using Innovative AI-powered Texting Tool to Simplify Communication with Customers
Hi Marley’s text messaging software is helping Utica National Insurance Group further its mission to make people feel secure, appreciated and respected throughout the claims process.
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Press Release
Hi Marley Closes $8 Million Series A1 Preferred Financing to Accelerate Go-to-Market and Product Expansion
The new funding was led by True Ventures and Underscore VC, along with Bain Capital Ventures and Greenspring Associates.
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Press Release
Guidewire Software Announces Hi Marley as New Solution Alliance Partner to Improve Customer Engagement for Insurers
Hi Marley joins Guidewire’s PartnerConnect as a Solution partner, helping to drive business value and innovation for insurers.
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Press Release
Hi Marley Announces Partnership with American Family Insurance to Proactively, Directly and Easily Communicate with their Policyholders
American Family Insurance enlists Hi Marley to meet growing customer preference to conduct business via text message.
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Press Release
Hi Marley and Plymouth Rock Assurance Expand Relationship after Successful Intelligent Text Messaging Pilot
Plymouth Rock, known for its friendly customer service and unique human touch free of insurance company bureaucracy, is using Hi Marley to meet a growing customer preference to conduct business via text message.
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Press Release
Encova Insurance Continues to Leap Forward in Innovation by Partnering with Hi Marley
By accessing Hi Marley’s unique capabilities, Encova is securing the best tools for a frictionless and delightful relationship with its customers.
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Press Release
Peel Mutual Insurance First in Canada to Launch Hi Marley
As a forward-thinking organization that continually looks to innovate, Peel Mutual launches Hi Marley to deliver an outstanding customer experience built on trust.
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Press Release
Hi Marley Receives its SOC 2 Type 1 Certification
By receiving the Service Organization Control (SOC) 2 Type 1 certificate, Hi Marley demonstrates its commitment to the security and confidentiality of its customers’ data.
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Press Release
Trexis Insurance Instantly Services Multi-Lingual Customers Through Hi Marley’s AutoTranslate Capabilities
Hi Marley’s translation feature helps Trexis reduce cycle times, improve customer satisfaction and gain a new, modern solution to translate communications between representatives and insureds.
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Press Release
Ohio Mutual Earns 5-Star Ratings from Customers Following Launch of Hi Marley’s Communication Platform
Implementing Hi Marley’s texting platform has put Ohio Mutual at the forefront of the InsurTech movement and created immediate benefits for both the claims team and customers.
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Press Release
Farm Bureau Insurance of Michigan Selects Hi Marley to Text with Customers in Claims
After adopting Hi Marley’s texting platform, Farm Bureau Insurance received 5-star ratings from nine out of ten insureds. Seeing immense success in Auto Claims, FB Insurance is expanding use of the solution to property adjusters.
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Press Release
Quincy Mutual Group Sees 10% Fewer Phone Calls by Launching Hi Marley’s Communication Platform
Quincy Mutual Group saw total loss claims settled two days faster and call activity down by over 10 percent with implementation of Hi Marley’s messaging platform.
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Press Release
Hi Marley Elevates the Customer Experience
The first AI-enabled texting platform unveils innovative new product features in one cohesive solution for the insurance industry.
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Press Release
Hi Marley Welcomes New Client: FedNat Home Insurance
FedNat looks to Hi Marley to make the claims process easier for customers. The Hi Marley platform allows FedNat to amplify their exceptional customer experience through text messaging in a seamless and modern way.
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Press Release
Aon and Hi Marley Form Strategic Alliance to Boost Engagement Between Insurers and Their Customers
Aon has implemented Hi Marley’s seamless conversation platform to shift from antiquated calls to more efficient messaging via text, connecting the various stakeholders in the insurance ecosystem.
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Press Release
Insurance Technology Platform Hi Marley Closes $8.7 Million in Series A Funding
Early stage venture capital firm True Ventures has led Hi Marley's $8.7 million Series A funding round, with participation from Underscore VC.
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Press Release
QBE North America Enhances Claims Service with Text Communications Driven by Artificial Intelligence
QBE North America, an Integrated Specialist Insurer, announces the availability of artificial intelligence-based services called TextQBE to help enhance conversations with customers during the claims process.
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Press Release
Bankers Insurance Launches Homeowners Self-Inspection Program Using Hi Marley
Bankers Insurance announced the formal launch of its Homeowners Self-Inspection program, powered by Hi Marley. Bankers’ customers can now complete their own property inspection entirely via SMS text messaging.
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Press Release
The Norfolk & Dedham Group Launches Intelligent Messaging Solution with Hi Marley
The Norfolk & Dedham Group plans to use Hi Marley’s innovative conversation platform designed specifically for the insurance industry in claims and underwriting.
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Press Release
Merchants Insurance Group Implements Hi Marley as its Intelligent Messaging Solution
Merchants Insurance Group is the first insurance carrier to deploy the Hi Marley platform across all of its personal and commercial line claims, including home, auto, business and workers’ compensation.
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Press Release
West Bend Mutual Insurance Selects Hi Marley’s Intelligent Messaging Solution for Customer Communication
West Bend Mutual Insurance has partnered with Hi Marley to use intelligent messaging to enhance customer communication across the enterprise.
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