Featured Customer content

Plymouth Rock Uses Hi Marley to Handle Thousands of Claims in Hurricane Ida Aftermath

Plymouth Rock received approximately 8,000 home and auto claims from Hurricane Ida. With such incredible call volume, the team was physically unable to answer every call and had to quickly divert to encourage policyholders to utilize texting, the most efficient channel to report their losses.

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Featured Customer content

How Westfield Insurance Drives 5-Star Claims Experiences

Positive or empathetic adjuster attitude and approach drive the majority of Westfield Insurance’s 5-star customer reviews. Learn how Westfield Insurance excels at creating lovable policyholder experiences while streamlining the process for its claims professionals.

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Featured Customer content

Merchants Insurance Group Enhances Customer Service with the Hi Marley Insurance Cloud

Early Hi Marley adopter, Merchants Insurance Group, continues to improve policyholder and employee satisfaction across all personal and commercial lines. With such a longstanding partnership, Merchants has seen Hi Marley evolve, offering new features and functionalities that enhance customer and employee satisfaction over the years.

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Featured Customer content

AFR Innovates with Hi Marley to Improve the Claims Experience

With the Hi Marley Insurance Cloud, AFR Insurance delivers better service, improves documentation, streamlines communication with policyholders of all ages and resolves claims faster.

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Hi Marley is proud to partner with these innovative, customer-focused insurance providers.

Cumberland Mutual
Hagerty
Risk Administration Services, Inc.