Why Claims Automation is Your Best Bet for Tackling the Talent Crunch
Property Casualty 360
Automation is an area where insurers continually focus to drive enterprise efficiencies. To explore this topic, PropertyCasualty360 hosted a session with Stephanie Behnke from Hi Marley and Tanner Sheehan from LexisNexis Risk Solutions on automation opportunities within claims.
Nail Product Market Fit In An Ever-Changing Market with Underscore VC and Hi Marley
Mike Greene founded Hi Marley in 2017 and has since raised $41.75M to fund the AI-powered insurance chat platform. Designed as an SMS texting platform, hear how the company is finding product market fit as the insurance landscape rapidly changes, and how Underscore VC Lily Lyman provides support for the company.
How to Reduce Customer Churn & Improve Employee Performance with Coaching
Hear from experts at Hi Marley and ACG's Lori Pon how carriers can leverage AI-enabled Coaching capabilities to empower their employees to respond with empathy, stay focused on customer conversations that require timely responses and prevent service or claims interactions from escalating into poor customer experiences.