We Understand How Insurance Works
Providing insurance is complex — lots of parties involved, lots of processes, and policyholders need different things at different times. At Hi Marley, we’re insurance people ourselves, so we understand the specific communication needs of each function and department within a carrier’s organization. And we’ve designed solutions that leverage the power of the Hi Marley Insurance Cloud.
30% of policyholders will switch insurance carriers due to a poor experience.
71% of people said they would prefer to get an insurance policy from a company that offers texting over a company that doesn’t offer texting.
Hi Marley Solutions
Hi Marley Claims
Provides the SMS platform and real-time insights to improve the claims experience.
Hi Marley Service
Creates an opportunity for carriers and agents to provide exceptional customer experiences.
Hi Marley Sales
Facilitates the communication needs of underwriters, agents, policyholders and prospective clients.
Hi Marley Solutions: Simple, Lovable Customer Communications
Built for Insurance
Hi Marley solutions are built by insurance professionals. We understand your problems because we've lived them. You get solutions designed for insurance to build trust.
Made to Be Easy
Customers want simplicity and clarity. Hi Marley’s guiding principle is to make insurance lovable one conversation at a time. Hi Marley solutions simplify communication with transparency for policyholders and your team.
See Financial Results
Hi Marley solutions have tangible benefits, such as reducing 4.5 calls per claim on average and eliminating up to three days of cycle time — giving policyholders a better experience.