Webinar

The Intelligent Communication Fabric: Hi Marley’s Vision for P&C

Gain a frame for how the P&C operating layer will evolve in the agentic era, a view of how connected conversations, the ecosystem network, and AI work together, and a preview of what's coming from Hi Marley over the next 12 months.

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Video

Conversations That Connect Episode 2: Meeting the Moment: Innovation, Accountability, and the Future of Insurance

Stephanie Behnke sits down with Scott Stephenson, Hi Marley Board Member and former President, CEO, and Chairman of Verisk, to discuss fundamental shifts underway in the industry and how leaders can navigate them with clarity, accountability and purpose.

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Press Release

New Research Details How Communication Behaviors Impact Insurance Carrier Claim Cycle Time and Customer Outcomes

Hi Marley's analysis of more than 380,000 claims messages reveals key interactions in claim conversations that reduce friction, accelerate resolution, and improve customer satisfaction.

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Video

Conversations That Connect Episode 1: Curiosity Over Fear: Navigating AI in Insurance

In the debut episode, Jonathan Tushman, Hi Marley’s Chief AI Officer and CTO, joins host Stephanie Behnke to explore how AI is shaping the day-to-day work of claims professionals, what has surprised him most about this moment in technology, and the possibilities automation is creating for the future of insurance.

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Press Release

Hi Marley and Verisk Team Up to Streamline Property Claims Communication

Hi Marley’s Workflow Assist™ with Verisk XactAnalysis® connects parties into a single conversation thread and leverages automation to help improve the property claims experience.

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Webinar

Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

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Product Demo

Hi Marley and Guidewire ClaimCenter in Action

See how Hi Marley and Guidewire ClaimCenter are unlocking real-time communication, automation, and ROI for entire claims organizations in just minutes.

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Webinar

Transforming Claims with Responsible, AI-Powered Conversational FNOL™

See how Conversational FNOL transforms claims with automation, simplicity, and empathy. Join our demo and expert Q&A with the FNOL team!

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White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

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Resource Center

Data Sheet
Hi Marley Unite™ Conversational Network​
Hi Marley Unite™ is an insurance-specific conversational network that connects carriers, policyholders, and service providers in a single, trusted thread — improving coordination, reducing friction, and accelerating resolution across P&C workflows.
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Data Sheet
Workflow Assist™
Through a real-time, two-way integration with Verisk™ XactAnalysis®, Hi Marley's Workflow Assist unifies communication and streamlines the property claims process.
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Data Sheet
8 Ways Carriers Benefit from Hi Marley
How Hi Marley’s Conversational Platform improves every aspect of insurance communication.
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Data Sheet
Hi Marley’s Total Loss Assist
With Hi Marley’s Total Loss Assist, carriers tackle total loss process inefficiencies to improve claims handling.
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Data Sheet
Hi Marley’s Conversational FNOL
With Conversational FNOL, customers explain what happened in their own words and carriers gather pertinent information up-front. Any operator assigned to the Hi Marley case can access and reference the stories and data throughout the claim lifecycle.
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Data Sheet
Hi Marley Connect
Designed as a lightweight extension of our web app, Hi Marley Connect allows insurance professionals to leverage Hi Marley’s features and functions while working across systems.
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Data Sheet
Hi Marley for Service
Break through current service model limitations and drive efficient, lovable conversations for P&C customer service teams.
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Data Sheet
Hi Marley Mobile App
The Hi Marley Mobile App supports carrier operators away from their desks. With functionality to support existing workflows, the Mobile App allows carriers to keep customer conversations flowing, increase internal teamwork and reduce cycle times.
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Data Sheet
The Hi Marley Insurance Cloud
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS.
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Data Sheet
Accelerate Efficiency and Improve Performance with on-the-job Coaching and Insights
Tailored performance insights and AI-driven alerts empower employees with real-time notifications to improve the customer experience.
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Data Sheet
Hi Marley’s Intelligent Translation Feature
Easily break down barriers and communicate across 25 languages to solve claims faster.
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Data Sheet
Hi Marley Integration with Guidewire ClaimCenter
Hi Marley’s seamless ClaimCenter integration is improving claim adjuster efficiency.
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Data Sheet
Hi Marley Integration with Sapiens ClaimsPro for P&C Insurers
The Hi Marley integration with Sapiens ClaimsPro optimizes the claims process for carriers using P&C CoreSuite. Adjusters can now manage Hi Marley cases directly within their ClaimsPro system, saving time and creating better experiences for policyholders.
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Data Sheet
Hi Marley Integration with Insuresoft Diamond
Elevate customer satisfaction through better claims communication.
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Data Sheet
Hi Marley’s Integration with Duck Creek Claims
Discover how the our Duck Creek Claims integration is enhancing communication and information sharing between adjusters and policyholders.
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Data Sheet
Guidewire InsuranceNow
The Hi Marley integration with Guidewire InsuranceNow enhances communication and information sharing between carriers, policyholders and other ecosystem players during the claims process through a simple, hassle-free texting conversation.
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Data Sheet
The Hi Marley Collaboration Hub
Create simple, unified conversations across the entire insurance ecosystem.
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Data Sheet
Hi Marley and Plnar Integration
Designed with a seamless policyholder experience in mind, customers are delighted with ease of communication and faster claim settlement
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Data Sheet
One Inc.’s ClaimsPay 3.0
Hi Marley enables texting from One Inc’s platform, enhancing One Inc’s digital payments with support for two-way conversations.
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Data Sheet
Hi Marley Integration with Sapiens Workers’ Compensation CoreSuite
The integration enhances communication and information sharing between carriers and workers’ compensation claimants during the entire claims process through a simple, hassle-free texting conversation.
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Data Sheet
Lovable Solution Transition
Easily transition from Zipwhip to Hi Marley and unlock the power of a texting solution that is purpose-built for insurance.
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Data Sheet
Survey Finds Canadian Insurance Customers Prefer Texting
August 2021 survey data from nearly 1,000 Canadian policyholders show how they prefer to communicate with their insurers.
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Data Sheet
‘State of Business Texting’ Survey Results
Survey data from June 2021 highlights policyholders’ desire to text.
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Data Sheet
Outreach
Outreach gives insurers everything they need to target, notify and engage with customer groups regarding notable events.
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Data Sheet
Phone vs. Text for Claims
Texting can decrease overall claims cycle time and improve customer satisfaction compared to phone calls.
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