The Insurance Industry’s Preferred Communication Platform

Hi Marley is the purpose-built platform for the insurance industry to make it simple for your policyholders to reach out to their reps, cutting through communication inefficiencies.

100% Focused on Serving Insurance

We care about the insurance industry, its people and the problems they face. The team at Hi Marley has experienced it firsthand, spending our careers in the business. Without insurance, our lives would be very different and that’s why we’re focused on solving insurance problems first.

When you communicate better, the carriers, agents and policyholders win.

The Proof Is In Our Trusted Partnerships with 50+ Insurers

Why is Hi Marley the Go-to Texting Solution for Insurance?

We were created with the shared purpose of helping policyholders and improving company profitability.

Built for Insurance Ecosystem

From day one, our platform was specifically designed to bring insurers and their ecosystem partners together.

Accelerate Innovation

Our entire team wakes up every morning with purpose and a laser focus to continually improve the insurance conversation.

One-of-a-Kind Insight

Our unique conversational data provides insurers with unmatched customer insights, benchmarks and competitive intelligence.

"In working with Hi Marley, we’ve seen how a communications platform can change a customer’s experience in a moment of need. Recent customer reviews on claims handled using Hi Marley have given Encova an average 4.8 / 5-star satisfaction rating."

Teresa King Senior Vice President and Chief Claims Officer Encova Insurance

Uniquely Positioned to Help You

When you choose Hi Marley, you choose a team of insurance professionals that understand your problem. Unlike a broad SMS solution for any industry, Hi Marley understands your requirements. That’s why we built Hi Marley to include features insurance carriers need like built-in translation to save you money and the ability to export transcripts for compliance. Hi Marley is an API-driven platform that easily integrates with your core claims administration systems.

Accelerate Profitable Growth by Delighting Customers and Improving Productivity

Improve Claim Quality

Quality helps improve the bottom line. Hi Marley fosters a culture of excellence in claims service.

Improve Claim Efficiency

By streamlining communication with Hi Marley, you get resolutions faster.

Improve Customer Service

Realize five-star ratings faster using the platform to communicate with your customers.

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Quality, efficiency and customer service has historically competed against each other. Hi Marley solves this by helping insurance carriers save money and grow profitable by providing a streamlined policyholder experience.