Hi Marley Claims

A Solution Delivered on the Hi Marley Insurance Cloud

Text-based claims processing for faster resolution and delighted customers.

A Simple Solution for the
Entire Claims Process

With Hi Marley Claims, insureds, claimants, FNOL representatives, adjusters, agents and claims vendor partners can quickly streamline the communications needed to report, investigate, evaluate and resolve claims.

Feature Highlights:

  • Claims-specific message templates
    and workflows
  • Message streams that include the entire claims ecosystem
  • Auto-translation of languages
  • Inbound quick-start FNOL
  • Policyholder profiles connected to core systems
  • Claims process dashboards and benchmarks

Benefits of Hi Marley Claims

Delight Customers

Policyholders, claimants and agents communicate easily with the claims ecosystem, creating a seamless and hassle-free experience.

Improve the Claim Process

Claim professionals benefit from improved efficiencies along with reductions in phone tag, handling stress and customer frustration.

Increase Customer Retention

Customers are satisfied with faster time to resolution, resulting in less customer churn.

At the claims “moment of truth,” policyholders know promises will be kept and claims will be hassle-free and handled with empathy.

See how Hi Marley can work for you.