Insights/Blog
FeaturedApr 21, 2026
Building the Future of Claims: N&D's Mike Cummings on Agentic AI and Implementing Change
Hi Marley and N&D are teaming up on agentic AI solutions, designed to streamline the customer claims and communication experience even further.
Hi Marley Blog
A New Era: Hi Marley’s Story Continues at Atlantic Wharf
Sep 18, 2026As Hi Marley has evolved, our brand has evolved and we moved to a new office space to better reflect where we are headed.
The Service Moment P&C Has Been Waiting For
Alex BurgessAug 12, 2026Builds lasting loyalty and meet evolving customer expectations through flexible communication channels, consistent engagement and AI-powered service.
Kim Johnson on Why Technology Requires People to Drive Innovation
Jul 28, 2026The biggest obstacle to transformation isn't implementing new technology. It's helping people embrace it.
Centering AI Innovation on the Policyholder Experience and the Future of P&C Insurance
Jul 7, 2026Hi Marley leaders share perspectives on industry transformation and the company’s vision for connecting conversations, workflows, and ecosystem partners around the policyholder.
Margie Dillion on Building Trust, CX, and Automation in the Insurance Industry
Jun 24, 2026Stephanie Behnke sits down with Margie Dillion to discuss how insurance leaders can ensure a positive customer experience in the age of automation.
AI Will Change More Than Work, It Will Change How We Measure Good
Stephanie BehnkeMay 4, 2026When humans are left with only the hardest problems, their value changes. And so should the way we measure it.
The Formula 1 Approach to AI in Insurance
Stephanie BehnkeApr 30, 2026Anyone can deploy AI. Professionals build the track that makes AI safe to run at speed—especially in insurance.
Meeting the Moment: Scott Stephenson on Innovation, Accountability, and the Future of Insurance
Apr 16, 2026As AI and automation reshape how decisions are made, leaders are being asked to move faster while maintaining the reliability and trust the industry depends on.
Reflecting on Purpose, Progress, and What’s Next with Hi Marley CEO Mike Greene
Apr 8, 2026Hi Marley's Chief Growth Officer Dan Keenan sat down with CEO and Co-Founder Mike Greene for a conversation about the company’s purpose, progress and what's next.
The Readiness Gap: Why Claims Transformations Succeed or Fail Before the Technology Is Ever Deployed
Stephanie BehnkeApr 1, 2026Successful claims technology adoption depends not just on the technology itself, but on organizational readiness, operational details, and supporting employees through change.
Marley IO 2026: Luck of the AI-rish
Mar 23, 2026Our annual hackathon, Marley IO, is one of the clearest expressions of who we are at Hi Marley: curious, collaborative, and always looking for better ways to solve problems for our customers and for each other.
Hi Marley's Newest Board Member, Scott Stephenson, on Culture, Coaching, and the Next Era of Insurance
Mar 23, 2026Scott Stephenson explores how to lead through change, from the rise of big data to today’s AI applications, and what Scott is most excited about for Hi Marley’s future.