Press Release

Hi Marley and Copart Announce Strategic Partnership to Support Auto Insurers

This partnership brings innovation to the auto total loss process with increased efficiencies for carriers and improved experiences for policyholders.

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Video

The Hi Marley Collaboration Hub

Navigating the insurance industry’s complexities requires collaboration internally with your organization and externally with your customers and third-party service providers. With Hi Marley’s collaboration features, carriers reduce complexity, interaction cycle times and communication churn across claims and service workflows.

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Press Release

New Report Exposes Communication Inefficiencies in Auto Total Loss

Hi Marley offers research, data and expertise to help carriers reduce friction, lower costs and improve customer experience in total loss claims, from FNOL through payment.

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Video

The Value of Time to First Contact

Learn why efficient communications and responsiveness, including time to first contact or how long it takes for an adjuster to contact and insured after they file a claim significantly impacts cost savings, process efficiencies and customer satisfaction.

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Data Sheet

Hi Marley’s Intelligent Translation Feature

Easily break down barriers and communicate across languages to solve claims faster.

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White Paper

What Drives 1-Star and 5-Star Customer Satisfaction Scores in Claims

Carrier success depends on customer satisfaction—it all comes down to creating positive, lovable experiences for policyholders. To better understand what drives claims consumer satisfaction, Hi Marley conducted an analysis of aggregate customer data.

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