Accelerate Efficiency and Improve Performance with on-the-job Coaching and Insights
Hi Marley’s Coaching capabilities provide insights and alerts to amplify the policyholder’s voice while empowering adjusters to focus on engagement and follow-up. Hi Marley’s message intelligence engine ingests conversational data and provides alerts so users can engage with the policyholder, de-escalating potential issues.
Hi Marley Guidewire ClaimCenter Accelerator
Together with Guidewire, Hi Marley helps you create a claims experience that removes friction from your adjusters, provides insights into areas of performance for claims supervisors and simplifies the communication process for your policyholders.
Transform Insurance CX to Retain Customers and Combat Rising Costs
Panelists from Hi Marley, American Family and other insurance and insuretech organizations share how carriers can transform the customer experience, create a best-in-class digital journey and ultimately, work towards an organization with the customer placed at the very heart of every decision.