All the Features and Functionalities You Had with Zipwhip and More!
To ensure your switch to Hi Marley is seamless, we offer best-in-class, fully dedicated expert teams available for support, consulting and more who will work with your team from implementation and beyond.
Built for insurance, Hi Marley’s capabilities include:
- Internal and external collaboration
- Real-time, intelligent coaching features
- 45+ webhooks and APIs
- Multi-party texting and conversations
- Automated insurance workflows
- Mobile application
- Actionable insights and analytics
- Intelligent language translation
- Phone or claim number message prefixes
- Message templates and scheduled
messages - Asynchronous chat uploads with core systems of record and CRMs
- Secure, compliant communication
Our team will develop a customized
plan to ensure a smooth transition and consistent policyholder experience.
Hi Marley Is More Than Texting
Hi Marley’s Insurance Cloud simplifies complex processes and workflows with a robust solution that brings together the insurance ecosystem.
The result? Rapid and efficient communication and collaboration across claims and service workflows. Carriers quickly see faster cycle times, improved customer satisfaction scores and higher retention rates.
User Admin and Group Management
Insurance-Specific Workflows
Redaction of Sensitive Information
Case Audit Logging
A Simple Transition from Zipwhip to Hi Marley
Customized Training
for Adjusters
We offer small group trainings and a variety of job aids to ensure your team understands the platform and onboards with confidence.
Best-In-Class
Integration Support
Our integration team works with your system requirements to enhance policyholder communication.
Manage Infrastructure
Cost and Risk
We waive Hi Marley licensing fees during the transition period to ensure your organization experiences value without duplicating costs.