Hi Marley Customer Success Manager Sara Kenney shares experiences from her prior role as an auto claims adjuster and how she reduced inbound calls by 60 percent and other pro tips to streamline your workflow with Hi Marley.

By encouraging Hi Marley adoption among adjusters, the carrier has boosted efficiency, strengthened customer relationships, and maintained its personal touch even during challenging claims scenarios.

For our inaugural Give Back Day, Hi Marley employees volunteered at three different organizations that are making a real difference in our communities.

Ohio Mutual, a design partner and Conversational FNOL early adopter joined the Hi Marley team and industry experts for a discussion on the FNOL process, how innovation is paving the way for improvements and results they've experienced with Hi Marley's FNOL solution.

Union Mutual of Vermont adopted Hi Marley to offer text messaging as a communication option for policyholders, improving responsiveness, reducing delays, and enhancing the overall claims experience.

Innovated Holdings combines personalized service with advanced technology like Guidewire InsuranceNow as its core claims system and Hi Marley to offer an exceptional customer experience.

With Visual Voicemail, auto-saved drafts, enhanced language support, and smart message sorting, Hi Marley's newest enhancements helps insurance professionals improve efficiency, responsiveness, and customer service.

Language barriers can create massive communication challenges for insurers. Enabling real-time translation in 25 languages, the Hi Marley Insurance Cloud’s language translation feature breaks down barriers by allowing reps and customers to communicate in their preferred language.