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FEATURED Blog Post

Transform Claims with Responsible, AI-Powered Conversational FNOL™

Hi Marley's Joe Urban, Director of Solutions and Consulting, and Alex Burgess, Principal Industry Strategist, explore Hi Marley's new Conversational FNOL solution and how it breaks through some of the industry's biggest challenges related to FNOL and simplifies the claim intake process, enabling one unified conversation from FNOL all the way to claim closure.

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FEATURED Blog Post

Design Partner Ohio Mutual Shares Early Impact of Hi Marley’s Conversational FNOL™

Ohio Mutual, a design partner and Conversational FNOL early adopter joined the Hi Marley team and industry experts for a discussion on the FNOL process, how innovation is paving the way for improvements and results they've experienced with Hi Marley's FNOL solution.

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FEATURED Blog Post | Alex Burgess

Five Ways Homeowners Can Protect Their Property Before, During and After Natural Disasters

As the risk of catastrophic weather events increases, homeowners can follow these five steps to safeguard their property and accelerate recovery if disaster strikes.

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FEATURED Blog Post | Mel Tejeda

Hi Marley Benefits: Seven Ways We Invest in Our Employees

From flexible work arrangements and comprehensive wellness programs to competitive compensation and learning opportunities, our offerings create an environment where people feel supported, valued, and empowered to thrive both personally and professionally.

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FEATURED Blog Post

Total Loss Assist Early Adopters Share Powerful Results

Early adopters from ACG and Indiana Farm Bureau join Copart and Hi Marley to share their organizations' transformational experiences and impactful results with Total Loss Assist.

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FEATURED Blog Post | Alex Burgess

Three Ways AI Can Transform the Claims Experience

With the growing role of AI in the insurance sector, conversations with policyholders can completely transform, driving efficiency and delightful experiences through an insurance organization.

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FEATURED Blog Post

How Built-for-Insurance Technology is Improving This Adjuster’s Job

Angie Ellis, a Claims Adjuster shares four ways Hi Marley has helped transform her day-to-day responsibilities for improved outcomes.

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Hi Marley Blog

From Feedback to Implementation: How Customer Collaboration Shaped Total Loss Assist

Total Loss Assist has been a heavy endeavor of partnerships. Kate Byrne shares how carrier design partners were willing to provide feedback, iterate, and learn with us to help us build the product.

Innovative Ideas and AI Solutions Shine at Camp Marley: AI Summer Games 2024

This year, Marley IO transformed into Marley AI, a 24-hour hackathon focused on crafting AI-supported innovations and how teams could utilize AI in-product to broaden our capabilities.

The Journey from Hi Marley Customer to Colleague: Q&A With CSM Angela Mitchell

Customer Success Manager Angela Mitchell shares about her journey from Hi Marley customer to colleague and how she leverages her carrier experience in her role today.

Does the First Notice of Loss Experience Impact Overall Claim Satisfaction?

To learn more about claimants’ experiences with FNOL, Hi Marley surveyed 800 U.S.-based adults who filed an insurance claim for their home, dwelling or automobile in the past three years.

How Can Carriers Tackle the Most Frequently Asked Questions in Workers’ Compensation Claims?

Hi Marley analyzed conversations from workers’ compensation carrier customers to uncover the most frequently asked questions in workers’ compensation claims.

The Lucky Few: Hi Marley Team Members Share Lessons Learned from Loved Ones for World Down Syndrome Day

To support World Down Syndrome Day, two Hi Marley team members shared stories about their loved ones with Down syndrome.

February 05, 2024

It’s Time to Disrupt the Total Loss Customer Experience

Industry leaders share insights on how to streamline the auto total loss process for faster settlements and improved customer satisfaction.

January 30, 2024

Meet the Winners of Hi Marley’s Inaugural Core Values Awards

Hi Marley launched the Core Values Awards to recognize exceptional people who exhibit a growth mindset while demonstrating behaviors that stay true to the company's core values.