Kevin Roller, Senior Solutions Engineer at Hi Marley and Mike Winterle, Senior Product Marketing Manager at Guidewire Software, explored how Hi Marley's accelerator package for Guidewire InsuranceNow simplifies claim handling and boosts efficiency.

Empathy, when delivered through clear, customer-preferred communication channels like texting, significantly improves the insurance claims experience by reducing stress, fostering trust, and driving higher satisfaction.

As thousands of adjusters near retirement, Hi Marley is helping carriers fill the talent gap with AI-powered tools and automation to reduce stress, minimize the learning curve, boost efficiency, and make the adjuster's role simple and more lovable.

Heritage Insurance Holdings, Inc. implemented Hi Marley with Conversational FNOL™ in just six weeks, equipping adjusters with the tools they need to streamline claims intake and enabling policyholders to navigate the claims process with ease during hurricane season.

Hi Marley has further enhanced Total Loss Assist, with Mark as Complete (MAC), an automation that drives significant cost and cycle time savings for carriers.

Montana State Fund, the state's largest and only non-profit workers' compensation insurance provider, partnered with Hi Marley to make it easier for injured workers and claim examiners to communicate.

Pekin partnered with Hi Marley to enhance the overall claims experience and improve communication across lines of business, including property, auto and workers’ compensation.  

As the risk of catastrophic weather events increases, homeowners can follow these five steps to safeguard their property and accelerate recovery if disaster strikes.