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FEATURED Blog Post | Hugh Allen

How One Automation is Cutting Dollars and Days from Total Loss Claims

Hi Marley has further enhanced Total Loss Assist, with Mark as Complete (MAC), an automation that drives significant cost and cycle time savings for carriers.

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FEATURED Blog Post

Transform Claims with Responsible, AI-Powered Conversational FNOL™

Hi Marley's Joe Urban, Director of Solutions and Consulting, and Alex Burgess, Principal Industry Strategist, explore Hi Marley's new Conversational FNOL solution and how it breaks through some of the industry's biggest challenges related to FNOL and simplifies the claim intake process, enabling one unified conversation from FNOL all the way to claim closure.

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FEATURED Blog Post

Design Partner Ohio Mutual Shares Early Impact of Hi Marley’s Conversational FNOL™

Ohio Mutual, a design partner and Conversational FNOL early adopter joined the Hi Marley team and industry experts for a discussion on the FNOL process, how innovation is paving the way for improvements and results they've experienced with Hi Marley's FNOL solution.

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FEATURED Blog Post | Alex Burgess

Five Ways Homeowners Can Protect Their Property Before, During and After Natural Disasters

As the risk of catastrophic weather events increases, homeowners can follow these five steps to safeguard their property and accelerate recovery if disaster strikes.

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FEATURED Blog Post | Mel Tejeda

Hi Marley Benefits: Seven Ways We Invest in Our Employees

From flexible work arrangements and comprehensive wellness programs to competitive compensation and learning opportunities, our offerings create an environment where people feel supported, valued, and empowered to thrive both personally and professionally.

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FEATURED Blog Post

Total Loss Assist Early Adopters Share Powerful Results

Early adopters from ACG and Indiana Farm Bureau join Copart and Hi Marley to share their organizations' transformational experiences and impactful results with Total Loss Assist.

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FEATURED Blog Post | Alex Burgess

Three Ways AI Can Transform the Claims Experience

With the growing role of AI in the insurance sector, conversations with policyholders can completely transform, driving efficiency and delightful experiences through an insurance organization.

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FEATURED Blog Post

How Built-for-Insurance Technology is Improving This Adjuster’s Job

Angie Ellis, a Claims Adjuster shares four ways Hi Marley has helped transform her day-to-day responsibilities for improved outcomes.

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Hi Marley Blog

September 03, 2025

Three Immediate Benefits Heritage Insurance Holdings, Inc. Experienced After Implementing FNOL Innovation Ahead of CAT Season

Heritage Insurance Holdings, Inc. implemented Hi Marley with Conversational FNOL™ in just six weeks, equipping adjusters with the tools they need to streamline claims intake and enabling policyholders to navigate the claims process with ease during hurricane season.

How One Automation is Cutting Dollars and Days from Total Loss Claims

Hi Marley has further enhanced Total Loss Assist, with Mark as Complete (MAC), an automation that drives significant cost and cycle time savings for carriers.

Montana State Fund’s Focus on Communication Smooths the Road to Recovery for Injured Workers

Montana State Fund, the state's largest and only non-profit workers' compensation insurance provider, partnered with Hi Marley to make it easier for injured workers and claim examiners to communicate.

Pekin Insurance Boosts Customer and Adjuster NPS with Hi Marley

Pekin partnered with Hi Marley to enhance the overall claims experience and improve communication across lines of business, including property, auto and workers’ compensation.

Five Ways Homeowners Can Protect Their Property Before, During and After Natural Disasters

As the risk of catastrophic weather events increases, homeowners can follow these five steps to safeguard their property and accelerate recovery if disaster strikes.

Amica Partners With Hi Marley to Bring Empathy to Every Step of the Claims Journey

Amica Insurance has made award-winning service a priority since 1907. To continue strengthening its customer relationships, Amica partnered with Hi Marley to expand communication options and better meet the evolving preferences of today’s policyholders.

Hi Marley Hosts the First-Ever Adjuster Day to Celebrate Our Power-Users and the Heart of Insurance

To celebrate the heroes behind every claim, Hi Marley hosted its first-ever Adjuster Day on June 10. Nearly 40 top-performing adjusters from 10 local carriers came together for a day of connection and well-earned recognition.

How Can Insurers Keep Up with Customers’ Evolving Service Expectations?

Hi Marley surveyed 1,000 homeowners, renters and automobile insurance policyholders to learn more about their recent service experiences and openness to different communication options for handling their service requests.