Press Release

Hi Marley Named to the CNBC World’s Top Fintech Companies 2025 List

This prestigious award, presented by CNBC and Statista Inc., the world-leading statistics portal and industry ranking provider, highlights the standout companies developing innovative Fintech products and services. 

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Webinar

Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

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Press Release

Hi Marley and Ohio Mutual Insurance Group Selected for PropertyCasualty360’s 2025 Insurance Luminaries Recognition

The companies were named in the Technology Innovation for their partnership in developing Hi Marley’s Conversational FNOL™, a solution that simplifies first notice of loss intake while balancing automation with empathy.

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White Paper

Voice of the Policyholder Survey: How Insurers Can Keep Up with Customers’ Evolving Service Expectations

Hi Marley surveyed 1,000 policyholders who interacted with their carriers over the past six months to learn more about their recent service experiences, expectations and preferences, revealing insights that can help carriers rethink how they provide service through communication options and AI-driven automation to improve speed, efficiency and customer satisfaction.

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Webinar

Transforming Claims with Responsible, AI-Powered Conversational FNOL™

See how Conversational FNOL transforms claims with automation, simplicity, and empathy. Join our demo and expert Q&A with the FNOL team!

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Video

What Drives 1-Star and 5-Star Customer Satisfaction Scores in Claims?

To better understand what drives claims consumer satisfaction, we analyzed nearly 25,000 1-and-5-star customer survey responses from more than 50 of our P&C carrier partners in Hi Marley’s database to reveal the biggest drivers of optimal and sub-optimal claims experiences.

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White Paper

Combining Automation and Empathy: How Carriers Can Tackle the Most Frequently Asked Questions in Workers’ Compensation Claims

Uncover the most common questions in workers’ compensation claims to improve outcomes, streamline the process, and provide much-needed support to injured workers on their recovery journey.

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Webinar

Revolutionizing FNOL: How Conversational Technology is Shaping the Future

Join early design partners and industry experts for a discussion on the challenges faced in the FNOL process and how innovation is paving the way for improvements.

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White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

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Press Release
Hi Marley Named to the CNBC World’s Top Fintech Companies 2025 List
This prestigious award, presented by CNBC and Statista Inc., the world-leading statistics portal and industry ranking provider, highlights the standout companies developing innovative Fintech products and services. 
View Now
Data Sheet
Hi Marley’s Total Loss Assist
With Hi Marley’s Total Loss Assist, carriers tackle total loss process inefficiencies to improve claims handling.
View Now
Press Release
Hi Marley and Ohio Mutual Insurance Group Selected for PropertyCasualty360’s 2025 Insurance Luminaries Recognition
The companies were named in the Technology Innovation for their partnership in developing Hi Marley’s Conversational FNOL™, a solution that simplifies first notice of loss intake while balancing automation with empathy.
View Now
Data Sheet
Hi Marley’s Conversational FNOL
With Conversational FNOL, customers explain what happened in their own words and carriers gather pertinent information up-front. Any operator assigned to the Hi Marley case can access and reference the stories and data throughout the claim lifecycle.
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Data Sheet
Hi Marley Connect
Designed as a lightweight extension of our web app, Hi Marley Connect allows insurance professionals to leverage Hi Marley’s features and functions while working across systems.
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Press Hit
Progressive Posts Best Commercial Auto Underwriting Performance in 2024
The Connected Podcast
Co-curated by Alan Demers and Stephen Applebaum, The Connected Podcast is a daily scan of all the happenings in the world of Insurance & InsurTech News. This episode mentions Hi Marley's Voice of the Policyholder survey about recent service experiences, expectations and preferences.
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White Paper
Voice of the Policyholder Survey: How Insurers Can Keep Up with Customers’ Evolving Service Expectations
Hi Marley surveyed 1,000 policyholders who interacted with their carriers over the past six months to learn more about their recent service experiences, expectations and preferences, revealing insights that can help carriers rethink how they provide service through communication options and AI-driven automation to improve speed, efficiency and customer satisfaction.
View Now
Press Release
Hi Marley Survey Highlights Opportunities for P&C Carriers to Modernize Service Interactions While Maintaining the Human Connection
Hi Marley’s latest Voice of the Policyholder Survey captures insights from 1,000 U.S. homeowners, renters, and auto insurance policyholders who interacted with their carriers over the past six months. The results highlight customers’ service expectations and preferences, including a dramatic shift in policyholders’ perception of using AI for insurance requests.
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