The First Notice of Loss (FNOL) process is fraught with inefficiencies, often leading to customer frustration. In this webinar, we’ll dive into common issues like high call volume and fragmented communication. You’ll learn how Hi Marley’s Conversational FNOL is transforming the FNOL process to be faster, easier and more efficient for both carriers and policyholders.

Why Attend?

Insights from Our First Carrier Design Partner: Hear directly from Kate Dodson, Senior Project Manager at Ohio Mutual, about the carrier’s experience as a design partner for Conversational FNOL. Learn why they adopted this solution and the significant benefits they’ve observed.

Industry Perspectives: Gain valuable insights from Glenn Shapiro, retired President of Allstate, on the evolving role of FNOL and the pivotal role Conversational FNOL plays in this transformation.

Product Demo and Future Vision: Watch a demo from Hi Marley’s Principal Product Manager, Nick Cook and discover how our solution surpasses existing digital FNOL technologies in reducing call volumes. Explore the features of Conversational FNOL, how it was developed and what’s on the horizon.

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Panelists

Kate Dodson

Senior Project Manager, Ohio Mutual Insurance Group
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Glenn Shapiro

Former President, Allstate Insurance and Founder/Board President, KodiakCare
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Nick Cook

Principal Product Manager, Hi Marley
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Alex Burgess (Moderator)

Principal, Product Strategy, Hi Marley
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Kate Dodson

Senior Project Manager, Ohio Mutual Insurance Group
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Glenn Shapiro

Former President, Allstate Insurance and Founder/Board President, KodiakCare
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Nick Cook

Principal Product Manager, Hi Marley
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Alex Burgess (Moderator)

Principal, Product Strategy, Hi Marley
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