Press Release

Hi Marley Announces Formation of Insurance Advisory Council to Support Platform Innovation and Growth

The Council will guide and inform Hi Marley’s product and go-to-market strategies with background in claims, customer experience, innovation and technology. Their expertise also includes industry suppliers who offer products and services to carriers enabling them to deeply understand the pain points and priorities.

View Now

White Paper

What Drives 1-Star and 5-Star Customer Satisfaction Scores in Claims

Carrier success depends on customer satisfaction—it all comes down to creating positive, lovable experiences for policyholders. To better understand what drives claims consumer satisfaction, Hi Marley conducted an analysis of aggregate customer data.

View Now

Press Release

New Mexico Mutual Partners with Hi Marley to Break Down Communication Barriers & Modernize the Workers’ Comp Claims Experience

With Hi Marley's innovative translation feature, New Mexico Mutual is strengthening connection and service for multi-lingual customers.

View Now

Press Hit

The Customer Experience Overhaul In Insurance

Mike Greene, Co-founder and CEO of Hi Marley, shares how the insurance industry is changing for the better, what the newfound focus on customer experience means for carriers and policyholders alike and the important role technology plays (think: improved communication, smarter use of data and analytics, and more).

View Now

Webinar

What to Make of the InsurTech Landscape as a Claims Leader

ACG’s Lori Pon joins us to share how to navigate the “tech swirl” of buzzwords like AI and behavioral analytics, how she turns opportunities into value-adders and more.

Watch Now

Resource Center

Press Hit

The Hartford Invests $2.5B to Support Energy Transition; Amica Insurance Teams Up with Hi Marley: Roundup

Digital Insurance

Amica Insurance is providing policyholders with more communication options like text messages using the Hi Marley Insurance Cloud and a Guidewire integration so representatives can send messages using core operating systems.

Press Release

Amica Insurance Simplifies Customer Communications with the Hi Marley Insurance Cloud

We're proudly partnering with Amica Insurance, a Rhode Island-based insurance company known for award-winning customer service, to offer policyholders advanced communications options.

Press Hit

Hi Marley Logs One Million Users On Its Text Messaging Communications Platform

The milestone underscores the need for insurers to offer policyholders modern, frictionless solutions for communications and expedited claims resolution that fit into their lives.

Press Release

Hi Marley Logs One Million Users on Its Text Messaging Communications Platform

We’re celebrating! With more than 1 million unique claims in the platform and experiences from thousands of insurance professionals, Hi Marley can innovate solutions — substantiated by data — to benefit carriers and policyholders alike.

Press Hit

A Balanced Approach to Improving Insurance Customer Experiences

Property Casualty 360

While technology certainly plays an important role in improving customer experience, technology alone does not create the genuine connections that policyholders demand.

Press Hit

Survey: 64% of Home Buyers Don’t Factor in Climate Change

Hi Marley's Mark Snyder and other experts share their advice for homebuyers, so you can protect yourself and your home.

Press Release

Hi Marley Named to the 2021 CB Insights Fintech 250 List of Top Fintech Startups

The CB Insights Intelligence Unit honors emerging private companies working on groundbreaking financial technology.

Press Hit

Norfolk & Dedham’s Joel Murray Discusses The Importance Of Embracing Change While Remaining True To Your Roots

Agency Checklists

Norfolk & Dedham CEO shares the company’s history and development, how they’re innovating to serve policyholders when and where they want and more.