Florida-based Bankers Insurance used Hi Marley’s intelligent conversation platform to handle property claims from Hurricane Florence, resulting in a 50 percent reduction in average days to contact and average days to inspect.

Strategy Meets Action presents the SMA Innovation in Action Awards to insurers and solution providers who are rethinking, reimagining and reinventing the business of insurance. Hi Marley and partner West Bend Mutual Insurance both received this year's award.

Hiscox, a global specialist insurer and the first insurance company in the US to offer small business insurance direct, online and in real-time, has selected Hi Marley as its intelligent messaging solution.

Merchants Insurance Group is the first insurance carrier to deploy the Hi Marley platform across all of its personal and commercial line claims, including home, auto, business and workers’ compensation.

West Bend Mutual Insurance has partnered with Hi Marley to use intelligent messaging to enhance customer communication across the enterprise.