Why Hi Marley Why Hi Marley
Insurance Cloud Insurance Cloud
Customers Customers
Partners Partners
Company Company
Resources Resources

Video

Conversations That Connect Episode 2: Meeting the Moment: Innovation, Accountability, and the Future of Insurance

Stephanie Behnke sits down with Scott Stephenson, Hi Marley Board Member and former President, CEO, and Chairman of Verisk, to discuss fundamental shifts underway in the industry and how leaders can navigate them with clarity, accountability and purpose.

View Now

Press Release

New Research Details How Communication Behaviors Impact Insurance Carrier Claim Cycle Time and Customer Outcomes

Hi Marley's analysis of more than 380,000 claims messages reveals key interactions in claim conversations that reduce friction, accelerate resolution, and improve customer satisfaction.

View Now

Video

Conversations That Connect Episode 1: Curiosity Over Fear: Navigating AI in Insurance

In the debut episode, Jonathan Tushman, Hi Marley’s Chief AI Officer and CTO, joins host Stephanie Behnke to explore how AI is shaping the day-to-day work of claims professionals, what has surprised him most about this moment in technology, and the possibilities automation is creating for the future of insurance.

View Now

Press Release

Hi Marley and Verisk Team Up to Streamline Property Claims Communication

Hi Marley’s Workflow Assist™ with Verisk XactAnalysis® connects parties into a single conversation thread and leverages automation to help improve the property claims experience.

View Now

Webinar

Hi Marley’s Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation

Ready to improve the total loss process? Join ACG's Chris Gerhardt, Indiana Farm Bureau's Jake Carr and Copart's Jeff Dunlap for a crucial, results-focused webinar.

Watch Now

Product Demo

Hi Marley and Guidewire ClaimCenter in Action

See how Hi Marley and Guidewire ClaimCenter are unlocking real-time communication, automation, and ROI for entire claims organizations in just minutes.

View Now

Webinar

Transforming Claims with Responsible, AI-Powered Conversational FNOL™

See how Conversational FNOL transforms claims with automation, simplicity, and empathy. Join our demo and expert Q&A with the FNOL team!

Watch Now

White Paper

Accelerate Customer Satisfaction in Auto Total Loss Claims

Read our report to learn how carriers can streamline the total loss process, reduce costs and improve the customer experience.

View Now

Resource Center

Video

Conversations That Connect Episode 2: Meeting the Moment: Innovation, Accountability, and the Future of Insurance

Stephanie Behnke sits down with Scott Stephenson, Hi Marley Board Member and former President, CEO, and Chairman of Verisk, to discuss fundamental shifts underway in the industry and how leaders can navigate them with clarity, accountability and purpose.

Webinar

Take Hi Marley Anywhere with Hi Marley Connect and Mobile

Discover how Hi Marley Connect and the Mobile App help teams stay connected, simplify workflows, and deliver great customer service.

Video

Conversations That Connect Episode 1: Curiosity Over Fear: Navigating AI in Insurance

In the debut episode, Jonathan Tushman, Hi Marley’s Chief AI Officer and CTO, joins host Stephanie Behnke to explore how AI is shaping the day-to-day work of claims professionals, what has surprised him most about this moment in technology, and the possibilities automation is creating for the future of insurance.

Press Release

Hi Marley Strengthens Executive Team with Promotions of Jackie Booth to Chief Product Officer and Kim Johnson to Chief Customer Officer

Moves reinforce focus on product excellence, customer outcomes, and enterprise readiness as Hi Marley scales to support Tier-1 carriers.

Press Release

Hi Marley Appoints Jonathan Tushman as Chief AI Officer to Advance Integrated Operating System and AI Enablement Across the Company

New role formalizes executive accountability for AI infrastructure, governance, and transformation as Hi Marley scales AI-powered innovation in insurance communications.

Press Release

New Research Details How Communication Behaviors Impact Insurance Carrier Claim Cycle Time and Customer Outcomes

Hi Marley's analysis of more than 380,000 claims messages reveals key interactions in claim conversations that reduce friction, accelerate resolution, and improve customer satisfaction.

White Paper

How Claims Communication Behaviors Impact Cycle Time and Customer Outcomes

This analysis of more than 380,000 text messages exchanged between adjusters and policyholders throughout the claims lifecycle reveals ways carriers can improve their claims communication to avoid conflict escalation and accelerate resolution.

Press Release

Hi Marley Appoints Verisk’s Scott Stephenson to Board of Directors

Scott G. Stephenson, former Chairman, President, and CEO of Verisk Analytics, has joined Hi Marley's Board of Directors to support its growth and enterprise expansion.