The Customer Experience Overhaul In Insurance
Mike Greene, Co-founder and CEO of Hi Marley, shares how the insurance industry is changing for the better, what the newfound focus on customer experience means for carriers and policyholders alike and the important role technology plays (think: improved communication, smarter use of data and analytics, and more).
Tom Feeney, Former CEO of Safelite, to Lead Hi Marley’s New Insurance Advisory Council
For more than 30 years, Feeney worked closely with insurance carriers, including during his 13 years at Safelite as CEO. His experience will help move Hi Marley closer to achieving our goal of transforming insurance communication.
Poor Communication Has Big Impact on Customer Satisfaction, Hi Marley
According to customer satisfaction scores, poor communication is the biggest indicator of one-star ratings while a good experience with an adjuster is the primary reason for satisfaction in a claims process.
International Women’s Day 2022 – How Tech Companies are Recognizing this Day and Accelerating Equality for Women
In recognition of International Women's Day and this year's #BreakTheBias theme, VentureFizz asked how companies are celebrating International Women's Day and accelerating equality for women. Here are their responses.