June 30, 2020

Hi Marley Closes $8 Million Series A1 Preferred Financing to Accelerate Go-to-Market and Product Expansion

Boston, MA – June 30, 2020 —Hi Marley, the leading communication platform built for insurance, announced it has closed an $8 million A1 round, bringing its total financing to $18.6 Million. The new funding was led by True Ventures and Underscore VC, along with Bain Capital Ventures and Greenspring Associates. The round will be used for building upon Hi Marley’s market-leading insurance focused conversational messaging product and increasing customer engagement.

Hi Marley is an intelligent, text-based messaging platform that helps insurers and their partners seamlessly connect with customers the way they prefer to communicate, and simplify transactions across claims, service and underwriting. Hi Marley is also enabling new use cases around customer engagement and retention. This includes two-way mass-communication to support announcements related to the pandemic, such as notifying customers of premium relief credits and billing options.

“We value the existing partnership with Underscore VC and True Ventures and welcome our new partners at Bain Capital Ventures and Greenspring,” said Mike Greene, CEO of Hi Marley. “We’re grateful to have investors who appreciate the insurance industry and are aligned with the purpose and vision we share with our innovative customers.”

 Hi Marley’s new round will support:

  • Hiring, including expansion of the engineering team to accelerate industry-specific features and support interactions from initial purchase to service and renewal

  • Growth of the company’s customer-facing teams to meet the increasing demand for Hi Marley’s platform

  • Continued build-out of Hi Marley’s portfolio of APIs and partnerships with industry leading platforms like Guidewire

“Boston is filled with passionate, creative founders and Hi Marley is no exception,” said Lily Lyman, Partner at Underscore VC. “Their focus on innovation within the insurance industry will have dramatic, positive effects on insurance companies and their customers, and Underscore is excited to have been on this journey with Hi Marley from its earliest stage.”

“Hi Marley is solving a fundamental problem with the way insurance carriers interact with their insureds,” said Puneet Agarwal, Partner at True Ventures. “The deep industry expertise of the Hi Marley team combined with their aspiration to change the way people experience and think about insurance makes it the type of market-changing company with whom we’re excited to partner and proud to back.”

Since launching in mid-2017, Hi Marley has earned the trust of some of the country’s leading and most innovative insurers including American Family and Plymouth Rock. Mary Boyd, President and CEO, Plymouth Rock Assurance, said, “The Hi Marley platform is helping our insurance business level-up to, and even exceed, the expectations of our customers that are used to mobile-enabled experience in most other aspects of their life. Combining Hi Marley’s technology and the Plymouth Rock brand of uniquely human service, we are delivering proof that by meeting customers where they are and offering satisfying service, we can build a stronger business.”

About Hi Marley

Hi Marley is the intelligent communication platform for the insurance industry. Built by people who know and love insurance, the platform enables hassle-free texting across the entire ecosystem, empowering insurance professionals and delighting policyholders. Hi Marley’s industry leading analytics deliver novel insights that fuel continuous improvement. The solution is built for the enterprise – fast to deploy, easy to use and seamlessly integrates with other core systems. Hi Marley is empowering the world’s leading insurance carriers to reinvent the customer and employee experience. Learn more at www.himarley.com.

About Underscore VC

Underscore VC is a Boston venture capital firm that backs bold entrepreneurs from seed to series A with dynamic capital and an aligned community designed to fit each startup’s unique needs. To learn more about Underscore VC and the Underscore Core community, visit www.underscore.vc.

About True Ventures

True Ventures is a Silicon Valley-based venture capital firm that invests in early stage technology startups. The True team believes creativity flourishes when founders are supported fully and empowered to pursue brave ideas. To that end, the firm offers programs that inspire both professional and personal growth. To learn more, visit www.trueventures.com.

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Media Contacts 

Hi Marley

Amy Finn, VP Marketing  [email protected]