Insights Shaping the Future of P&C Insurance Communication
Discover the research, stories, and expert perspectives you need to understand today’s biggest P&C communication challenges and identify better ways to solve them.
Conversations That Connect
A Video Discussion Series
Join us each month for new episodes featuring conversations with the industry’s top leaders.
Hi Marley Insights
- Data Sheet
Hi Marley’s Total Loss Assist
With Hi Marley’s Total Loss Assist, carriers tackle total loss process inefficiencies to improve claims handling.
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Hi Marley's Conversational FNOL
With Conversational FNOL, customers explain what happened in their own words and carriers gather pertinent information up-front. Any operator assigned to the Hi Marley case can access and reference the stories and data throughout the claim lifecycle.
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Hi Marley Connect
Designed as a lightweight extension of our web app, Hi Marley Connect allows insurance professionals to leverage Hi Marley’s features and functions while working across systems.
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Understanding What Policyholders Really Need During Property Claims
Hi Marley analyzed 4,725 property claims conversations in our database and uncovered five root causes of the most frequently asked questions in property claims. Learn how to stay ahead of these FAQs and increase efficiency and customer satisfaction.
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Hi Marley for Service
Break through current service model limitations and drive efficient, lovable conversations for P&C customer service teams.
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Alex Burgess on Conversational FNOL’s Impact on Call Deflection
Alex Burgess, Principal Industry Strategist at Hi Marley discusses the ROI of Hi Marley’s Conversational FNOL and its impact on call deflection in this clip from the Transforming Claims with Responsible, AI-Powered Conversational FNOL™ webinar.
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Alex Burgess on Why Hi Marley Wanted to Create a More Lovable FNOL Experience
In this clip from the Transforming Claims with Responsible, AI-Powered Conversational FNOL™ webinar, Alex Burgess, Principal Industry Strategist at Hi Marley discussed why Hi Marley created Conversational FNOL and how it’s reshaping the claims experience.
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Joe Urban on Conversational FNOL’s Impact on Customer and Adjuster Satisfaction
During the Transforming Claims with Responsible, AI-Powered Conversational FNOL™ webinar, Joe Urban, Director of Solutions and Consulting, discusses how Hi Marley’s Conversational FNOL impacts customer and adjuster satisfaction.
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Alex Burgess on How Conversational FNOL Deploys Responsible AI
Alex Burgess, Principal Industry Strategist at Hi Marley discussed how Hi Marley’s new Conversational FNOL™ solution uses responsible AI to simplify the claims intake process during the Transforming Claims with Responsible, AI-Powered Conversational FNOL™ webinar.
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A Glimpse Into Guidewire ClaimCenter Cloud
Claims professionals can utilize Hi Marley’s conversational tools directly in the Guidewire ClaimCenter platform to automate the initiation of text conversations, enable real-time updates on claim status, ensure security and compliance measures and more.
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Uncover the Most Frequently Asked Questions in Workers’ Compensation Claims
Hi Marley found that six root causes drive the most frequently asked questions in workers’ compensation claims. Carriers who stay ahead of these inquiries will improve clarity, streamline the process and provide injured workers the support they need to return to their livelihoods faster.
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Reimagining Claims Communication: Hi Marley and Guidewire ClaimCenter in Action
Enjoy a live demo, walk-through of Hi Marley’s consultative implementation process and expert Q&A.
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