Insights Shaping the Future of P&C Insurance Communication
Discover the research, stories, and expert perspectives you need to understand today’s biggest P&C communication challenges and identify better ways to solve them.
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Hi Marley Insights
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Proactively Reach Policyholders During the Moments That Matter
Research from over 380,000 claims conversations highlights how carriers can proactively support policyholders during the moments that matter to reduce friction and deliver faster, more lovable claims experiences.
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Florida State of Insurance Survey: Enhancing Claims Communication For Homeowners
Hi Marley surveyed 1,000 Florida homeowners who recently filed property insurance claim and found 80% of claims were hurricane-related. This infographic highlights key insights for carriers in the state to help improve the claims experience.
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Hi Marley’s Total Loss Assist™ Improves Efficiencies at Every Step of Total Loss Claims
Learn how through a seamless integration with the Copart Seller Portal, Hi Marley reduces the number of touchpoints needed to resolve auto total loss claims while increasing customer satisfaction throughout the entire claim process.
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Understanding What Policyholders Really Need During Property Claims
Hi Marley analyzed 4,725 property claims conversations in our database and uncovered five root causes of the most frequently asked questions in property claims. Learn how to stay ahead of these FAQs and increase efficiency and customer satisfaction.
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Voice of The Policyholder Survey: Texting Helps Carriers Deliver Seamless Customer Experiences
Hi Marley surveyed 1,000 policyholders to learn more about their communication preferences, and results revealed that consumers have better experiences and stronger relationships with businesses that communicate via text messaging.
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Voice of The Policyholder Survey: Insights and Opportunities for The Auto Total Loss Experience
Hi Marley surveyed 800 people who recently had a car declared a total loss, this infographic summarizes the results and key takeaways about policyholders' experiences with the total loss claim process.
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Uncover the Most Frequently Asked Questions in Workers’ Compensation Claims
Hi Marley uncovered the most frequently asked questions in workers’ compensation claims, see a summary of our findings in this infographic.
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Hi Marley’s Integration with One Inc: Simplifying Claims Payments with Two-Way Communication
Achieve proven results that benefit carriers and policyholders alike with Hi Marley's One Inc ClaimsPay integration.
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Streamlining the Total Loss Process with Texting
Crucial stats to help you improve the auto total loss process to retain policyholders and cut costs.
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Uncovering Frequently Asked Questions to Drive Satisfaction in Auto Claims
Carriers can’t predict when accidents will happen, but they can anticipate and assist with customers’ needs. Hi Marley analyzed 1,040 claims to reveal the most frequently asked questions, who they involve and how carriers can get ahead of these inquiries.
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Policyholders Want a Superior Claims Experience and Insurers Are Racing to Deliver
Learn what policyholders have to say about their claims experiences, the top factors influencing claims satisfaction, how to speed up your claims and more.
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5 Reasons to Switch to Hi Marley from Zipwhip
Hi Marley offers the extensive features and functionality you had with Zipwhip and more!
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