Insights Shaping the Future of P&C Insurance Communication
Discover the research, stories, and expert perspectives you need to understand today’s biggest P&C communication challenges and identify better ways to solve them.
Conversations That Connect
A Video Discussion Series
Join us each month for new episodes featuring conversations with the industry’s top leaders.
Hi Marley Insights
- Video
Workflow Assist™ Fireside Chat
Verisk’s Jeff Young and Hi Marley’s Hugh Allen go behind the scenes of Workflow Assist™, a Hi Marley integration with XactAnalysis® cutting inbound calls and boosting CSAT.
View Video - Infographic
Florida State of Insurance Survey: Enhancing Claims Communication For Homeowners
Hi Marley surveyed 1,000 Florida homeowners who recently filed property insurance claim and found 80% of claims were hurricane-related. This infographic highlights key insights for carriers in the state to help improve the claims experience.
View Infographic - Video
Hi Marley's Workflow Assist™ Integration with Verisk™ XactAnalysis®
Through a real-time, two-way integration with Verisk™, Hi Marley’s Workflow Assist™ with XactAnalysis® ensures seamless collaboration among all stakeholders involved with the claim. Carriers using Workflow Assist report measurable gains in efficiency and customer NPS.
View Video - Infographic
Hi Marley’s Total Loss Assist™ Improves Efficiencies at Every Step of Total Loss Claims
Learn how through a seamless integration with the Copart Seller Portal, Hi Marley reduces the number of touchpoints needed to resolve auto total loss claims while increasing customer satisfaction throughout the entire claim process.
View Infographic - Case Study
Heritage Insurance Holdings, Inc. Partners with Hi Marley to Manage High Volume of Claims During CAT Season
The carriers partnered with Hi Marley to implement the Hi Marley Insurance Cloud with Conversational FNOL™ in just six weeks, equipping adjusters with the tools they need to streamline claims intake and enabling policyholders to navigate the claims process with ease during a critical time.
View Case Study - Video
Hi Marley for Adjusters
Hi Marley helps adjusters create more lovable moments. Learn which features of the conversational platform users benefit from most in their daily activities.
View Video - Data Sheet
Workflow Assist™
Through a real-time, two-way integration with Verisk™ XactAnalysis®, Hi Marley's Workflow Assist unifies communication and streamlines the property claims process.
View Data Sheet - Webinar
Hi Marley and Guidewire InsuranceNow: Changing the Conversation in Insurance
Discover firsthand how our Guidewire InsuranceNow integration simplifies claim handling through data synchronization, reduces redundant and administrative documentation tasks, and boosts efficiency while maintaining security and compliance.
View Webinar - Case Study
Pekin Insurance Boosts Customer and Adjuster NPS with Hi Marley
Pekin partnered with Hi Marley to enhance the overall claims experience and improve communication across lines of business, including property, auto and workers’ compensation. Their team boosted customer and adjuster NPS by improving communication and streamlining claims.
View Case Study - Case Study
Montana State Fund’s Focus on Communication Smooths the Road to Recovery for Injured Workers
Montana State Fund, Montana’s largest workers’ comp insurer, partnered with Hi Marley to solve communication challenges and break down barriers, eliminating missed connections, improving outcomes and strengthening relationships.
View Case Study - Case Study
How One Automation is Cutting Dollars and Days from Total Loss Claims
Hi Marley has further enhanced Total Loss Assist, with Mark as Complete (MAC), an automation that drives significant cost and cycle time savings for carriers.
View Case Study - Data Sheet
8 Ways Carriers Benefit from Hi Marley
How Hi Marley’s Conversational Platform improves every aspect of insurance communication.
View Data Sheet