Insights/Conversations That Connect
Conversations That Connect
A Video Discussion Series Hosted by Stephanie Behnke. Join us each month for new episodes featuring conversations with the industry's top leaders.
This series elevates the human side of insurance and helps make the industry more connected and lovable for the people it serves.
Stephanie Behnke
Principal of Industry & Market Insights at Hi Marley
Conversations That Connect Aims To:
Highlight insurance industry thought leaders
Encourage collaboration across the industry
Showcase technology and emerging trends
Educate and inspire change
Episode Guide
VideoEpisode 1
Curiosity Over Fear: Navigating AI in Insurance
Featuring Jonathan Tushman
In the debut episode, Jonathan Tushman, Hi Marley's Chief AI Officer and CTO, joins host Stephanie Behnke to explore how AI is shaping the day-to-day work of claims professionals, what has surprised him most about this.
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VideoEpisode 2
Meeting the Moment: Innovation, Accountability, and the Future of Insurance
Featuring Scott Stephenson
Stephanie Behnke sits down with Scott Stephenson, Hi Marley Board Member and former President, CEO, and Chairman of Verisk, to discuss fundamental shifts underway in the industry and how leaders can navigate them with clarity, accountability and.
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VideoEpisode 3
Ecosystem-Driven Innovation: Partnerships, Data, and Transforming Claims Management
Featuring Michael Anderson
Technology alone is no longer a differentiator. Stephanie Behnke and Michael Anderson, Industry Advisory Lead, Claims at Guidewire, explore why the carriers pulling ahead are the ones that can orchestrate data, partners, and decisions across the claims ecosystem.
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VideoEpisode 4
Building Trust, CX, and Automation in Insurance
Featuring Margie Dillon
Margie Dillon, former CFO and Chief Customer Officer at Liberty Mutual and current Hi Marley Board Member shares how insurance leaders can ensure a positive customer experience in the age of automation.
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VideoEpisode 5
Kim Johnson on Why Technology Requires People to Drive Transformation
Featuring Kim Johnson
The biggest obstacle to transformation isn't implementing new technology. It's helping people embrace it.
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Meet Your Host
Stephanie Behnke
Stephanie Behnke knows insurance from the inside out. As a former Claims Executive, CIO, and Head of Innovation, and now Principal of Industry & Market Insights at Hi Marley, she has spent her career solving the industry's hardest problems. In Conversations that Connect, Stephanie brings that expertise to the table as host, sitting down with respected insurance leaders for candid discussions on the topics carriers care about most. Her mission is simple: better conversations lead to a better industry.
