Solutions Overview
Built for the Work Insurance Teams Do Every Day
Whether helping a policyholder with a claim, resolving a billing question, or applying AI across insurance operations, Hi Marley helps carriers create a trusted contact experience.
One Platform for Every Insurance Interaction
Explore how Hi Marley applies connected solutions across claims communication, claims automation, and service and retention.
Claims Communication
Connect All Parties and Turn Communication Into a Competitive Advantage
Explore Claims Communication
Claims Automation
Use AI and Automation to Reduce Repetitive Work Across the Claim Lifecycle
Explore Claims Automation
AI Assistant
Hi Rohit, your Lovable Insurance auto policy just renewed for another year. Your new monthly premium is $172.45 (was $147.32). Your autopay will draft on November 21.
Thank you for the update!Service & Retention
Help Policyholders Get Answers and Stay Informed With a Connected Service Experience
Explore Service & RetentionExplore by Business Outcome
Start with the result you're after, and we'll point you to the right solution.
Create a Trusted Contact Experience
Give policyholders a reliable way to reach their carrier while connecting each conversation to the right people, context, and workflow.
Explore Service & Retention
Increase Team Capacity
Reduce time chasing updates, reconstructing context, and repeating work so teams can manage more without sacrificing service.
Explore Workforce Efficiency
Reduce Claim Cycle Time
Improve coordination, automate routine steps, and remove communication delays that slow claims.
Explore Claims Automation
Increase Communication Visibility
Keep conversations and updates visible across teams, systems, and service providers so everyone works from shared context.
Explore Claims Communication
Apply AI to Insurance Work
AI and automation surface context, guide next steps, and streamline routine tasks across insurance operations.
Explore AI & Automation
Strengthen Policyholder Retention
Build confidence through clearer communication, timely updates, and more consistent service experiences.
Explore Policyholder Experience
We're always looking for the trifecta of a project opportunity: great customer experience, improved employee experience, and low cost. Hi Marley certainly gave us all three results.
Howard Goldberg
Vice President Customer Solutions
Explore by Line of Business
Each line of business has unique communication challenges. Explore how Hi Marley helps insurers navigate them.
Auto
Facilitate faster appraisals, efficient repair scheduling, and proactive notifications to keep policyholders informed.
Explore AutoProperty
Reduce delays by enabling real-time updates, self-inspections, and proactive communication with policyholders and contractors.
Explore PropertyWorkers' Compensation
Support injured workers with timely updates, appointment reminders, and return-to-work coordination, improving case handling and recovery outcomes.
Explore Workers' Compensation
Start with today's goals and grow from there.
Whether your priority is improving claims communication, applying AI and automation, or creating a more connected service experience, Hi Marley can help you move forward.