Insights Shaping the Future of P&C Insurance Communication
Discover the research, stories, and expert perspectives you need to understand today’s biggest P&C communication challenges and identify better ways to solve them.
Report
The State of AI in P&C Insurance Communication
Navigating customer expectations and investment priorities for the next era of AI-enabled insurance communication.
Research from 550 P&C insurance leaders and 2,000 policyholders on AI adoption, the insurer-policyholder trust gap, and where carrier ambition and customer expectations diverge.
Hi Marley Insights
- Case Study
Trexis Insurance Improves Engagement by Communicating in Customers’ Preferred Language
View Case Study - Case Study
QBE North America Enhances Claims Service for Customers with Text Messaging
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Heartland Farm Mutual Simplifies and Streamlines the Customer Experience
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New Texting Capability Drives Significant Service Enhancements at Electric Insurance Company
View Case Study - Webinar
Lessons from Hurricane Ida on Proactive, Compassionate and Scalable CAT Communication
View Webinar - Case Study
With Hi Marley, Quincy Mutual Experiences Fewer Phone Calls and Settles Claims Faster
View Case Study - Case Study
Conifer Insurance Offers More Options to Meet Customers’ Preferences
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Plymouth Rock Assurance Drives Value Internally and Externally with Hi Marley
View Case Study - Webinar
What to Make of the InsurTech Landscape as a Claims Leader
View Webinar - White Paper
What Drives 1-Star and 5-Star Customer Satisfaction Scores in Claims
View White Paper - Infographic
What Differentiates 1-Star vs. 5-Star Claims Experiences?
View Infographic - Data Sheet
Survey Finds Canadian Insurance Customers Prefer Texting
View Data Sheet