Insights Shaping the Future of P&C Insurance Communication
Discover the research, stories, and expert perspectives you need to understand today’s biggest P&C communication challenges and identify better ways to solve them.
Conversations That Connect
A Video Discussion Series
Join us each month for new episodes featuring conversations with the industry’s top leaders.
Hi Marley Insights
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Jake Carr, Indiana Farm Bureau, Discusses How Total Loss Assist Saves Time without Added Headcount
Early adopters share their organizations’ experiences with Total Loss Assist (TLA). In this clip, Jake Carr, Auto Damage Manager at Indiana Farm Bureau, discusses how Hi Marley’s Total Loss Assist saves adjuster time without requiring additional headcount.
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Hi Marley's Total Loss Assist
Through our integration with Copart, Hi Marley's Total Loss Assist is reducing the touchpoints needed to resolve auto total loss claims while increasing customer satisfaction.
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Hi Marley Explainer Video
Learn about Hi Marley, the intelligent conversational platform built for P&C insurance and powered by SMS.
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The Hi Marley Collaboration Hub
Navigating the insurance industry’s complexities requires collaboration internally with your organization and externally with your customers and third-party service providers. With Hi Marley’s collaboration features, carriers reduce complexity, interaction cycle times and communication churn across claims and service workflows.
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The Value of Time to First Contact
Learn why efficient communications and responsiveness, including time to first contact or how long it takes for an adjuster to contact and insured after they file a claim significantly impacts cost savings, process efficiencies and customer satisfaction.
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Tech Trends #16: How Technology Is Transforming P&C Insurance
Hear how new technologies are enabling insurers to make a profound difference in people's lives—from the perspective of someone who started her career as a claims adjuster in CAT response.
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Modernizing the Claims Payment Process with the Hi Marley and One Inc Integration
Through this integration, carriers will be empowered by improved processing times from claim intake through payment, faster claim payouts, increased customer satisfaction and retention through ease of service and more!
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Hi Marley Guidewire ClaimCenter Accelerator
Together with Guidewire, Hi Marley helps you create a claims experience that removes friction from your adjusters, provides insights into areas of performance for claims supervisors and simplifies the communication process for your policyholders.
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Transform Insurance CX to Retain Customers and Combat Rising Costs
Panelists from Hi Marley, American Family and other insurance and insuretech organizations share how carriers can transform the customer experience, create a best-in-class digital journey and ultimately, work towards an organization with the customer placed at the very heart of every decision.
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Insurtech Innovators Presents: Making Insurance Convenient
Insurtech innovators from Hi Marley, PLNAR and Prelude Software share how their solutions are boosting efficiency by engaging customers through digital experiences.
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