Insights Shaping the Future of P&C Insurance Communication
Discover the research, stories, and expert perspectives you need to understand today’s biggest P&C communication challenges and identify better ways to solve them.
Report
The State of AI in P&C Insurance Communication
Navigating customer expectations and investment priorities for the next era of AI-enabled insurance communication.
Research from 550 P&C insurance leaders and 2,000 policyholders on AI adoption, the insurer-policyholder trust gap, and where carrier ambition and customer expectations diverge.
Hi Marley Insights
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Alex Burgess on Why Hi Marley Wanted to Create a More Lovable FNOL Experience
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Joe Urban on Conversational FNOL’s Impact on Customer and Adjuster Satisfaction
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Alex Burgess on How Conversational FNOL Deploys Responsible AI
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A Glimpse Into Guidewire ClaimCenter Cloud
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Uncover the Most Frequently Asked Questions in Workers’ Compensation Claims
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Hi Marley's Conversational FNOL
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What Drives 1-Star and 5-Star Customer Satisfaction Scores in Claims?
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Accelerate Efficiency and Improve Performance with on-the-job Coaching and Insights
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Kate Dodson Shares Why Ohio Mutual Insurance Group Chose to be a Conversational FNOL Design Partner
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Kate Dodson, Ohio Mutual Insurance Group, on Early Results with Conversational FNOL
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Glenn Shapiro, Retired Allstate President, Discusses Conversational FNOL’s Impact on the Critical Moment of Truth
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Chris Gerhardt, ACG on Benefits of Total Loss Assist, Including Reduced Calls and Storage Fees
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