Partners/Hi Marley's Guidewire InsuranceNow Integration

Hi Marley's Guidewire InsuranceNow Integration

Enhance communication and information sharing between carriers and policyholders during the claims process through a simple, hassle-free texting conversation.

Changing the Conversation in Insurance

With Hi Marley, carriers can quickly respond to customers and easily exchange information via SMS, reducing claims cycle times and costs and elevating customer satisfaction. Our seamless integration enables adjusters on InsuranceNow to:

Initiate text contact and control case visibility
View and manage customer opt-in status
Manage multiple cases per claim
Download transcripts upon case closure
Sync claim status, SMS messages and case notes in real-time
Open the Hi Marley web app with one-click access
Automate case assignment
Upload images and videos automatically

Hi Marley also integrates with Guidewire ClaimCenter versions 9, 10 and Cloud!

A Glimpse into Guidewire InsuranceNow

Hi Marley case details in InsuranceNow include opt-in status, privacy settings, SMS messages and more. Adjusters can open the case in Hi Marley with one click to send messages and utilize Hi Marley's suite of insurance-specific communication and collaboration capabilities.

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Integration Benefits

Our native cloud integration is easily deployed and requires fewer IT resources. Customers set up fast and don't need to focus on custom API development with our accelerator package.

Enjoy an Integrated Experience

Reduce manual, redundant steps between systems with simple case creation and the real-time sync of claim details.

Maintain Security and Compliance

Manage customer opt-in, save conversation transcripts and default new cases to "private" for authorized-only visibility.

Improve Workflow Efficiencies

Cut down on administrative actions with automatic functionality and simplify navigation with single-click access to the Hi Marley web app.

Featured Resources

Press Release

Guidewire InsuranceNow Integrates with Hi Marley for Seamless SMS-Based Claims Communications and Collaboration

Hi Marley's InsuranceNow integration offers InsuranceNow users secure compliance measures, real-time sync of case details, and more.

Webinar

Hi Marley and Guidewire InsuranceNow: Changing the Conversation in Insurance

Discover firsthand how our Guidewire InsuranceNow integration simplifies claim handling through data synchronization.

See Hi Marley and Guidewire InsuranceNow Together

Reduce cycle times and elevate customer satisfaction with a simple, hassle-free texting conversation.

Request a Demo