Connect Every Partner in One Coordinated Conversation

Unite™, Hi Marley’s Conversational Network, brings technology and service providers together into a single, trusted conversation creating better coordination behind the scenes for carriers and a more seamless experience for policyholders.

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Communication Wasn’t Built for a Connected Ecosystem

Conversations traditionally stop at organizational boundaries, context gets lost between handoffs, and teams chase updates. Policyholders feel it too, repeating information and wondering where things stand.

One Coordinated Conversation, Across Your Whole Ecosystem

Unite extends Hi Marley’s trusted conversation across the insurance ecosystem, so communication stays connected. Every handoff carries the right context forward, keeping all parties aligned without switching systems or starting over.

How It Works

Intelligent Coordination, Not Another Inbox

  • One Conversation, Many Parties: Bring everyone into one coordinated conversation, so the right party has the right information at the right time, with shared context at every step.
  • Coordination that Reacts to Partner Events: Unite surfaces key workflow events, such as appointments scheduled, work completed, or reminders due, and automatically shares timely updates.
  • Complete Process Control: Partner events, Adjuster alerts, and personalized policyholder messages are all completely configurable and in your brand voice
  • Built on the Systems You Already Use: Our Conversational Network connects to your existing technology and service partners with no IT lift, so the conversation and your systems of record stay in sync as claims progress.

A Connected P&C Insurance Ecosystem

Hi Marley partners with leading technology and service providers that support policyholders, claims teams, roadside assistance, inspections, payments, communications, and more. Unite supports multiple use case journeys per partner, and we are continuously adding new partners to our growing Conversational Network.

Are you a P&C technology or service provider interested in joining the industry’s only
Conversational Network?

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Coordinate the Work That Happens Beyond Your Organization

Unite connects carriers and service providers through a shared communication experience, giving insurance teams greater visibility as work moves across partners, and giving.

See Unite in Action

See How Better Coordination Creates Better Policyholder Experiences

Discover how Unite connects the people and partners involved in every insurance conversation, helping teams work together more efficiently while keeping policyholders informed.