Pricing Tiers

 
 
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Ideal for carriers to get started using SMS text conversations with customers


Included Features

Out-of-the-Box Structure for Claim Conversations


Multiple Reps in One Conversation

Unlimited Messages & Media

Multiple Cases per Customer

Real-Time Customer Satisfaction Feedback

Automated Insurance-Specific AI Responses

Insurance Performance Dashboard & Analytics

Industry Compliant Conversation
Transcripts

TCPA & CAN-SPAM Compliance

Insurance-Specific APIs for Core System Integration (Self-Supported)


Support

Self-Supported Implementation


Web-Based Support

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Allows for a next-level customer experience and texting with ecosystem partners


Included Features

All features in lower tier


Customized Scripts

FNOL Assistant

Real-time Language Translation

Mobile App for Field / Mobile Staff

Ecosystem Side Chat with Service Providers

Website Widget to Publish Customer Reviews

Insurance-Specific APIs for Core System Integration (Hi Marley Supported)







Support

Hi Marley Supported Implementation


Full Support

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Unlock best-in-class features for carriers at the forefront of innovation


Included Features

All features in lower tier


Customized FNOL Assistant

Proactive Notifications

Event-Driven Notiications

Pre-Integrated 3rd Party Tools from Select Hi Marley Partners

Advanced Insurance-Specific APIs

Early Access to New Product Features

Hi Marley Product Roadmap Access and Input







Support

Hi Marley Supported Implementation


Full Support w/ QBRs